Healthcare Support Worker

at Worcestershire Acute Hospitals NHS Trust

National Health Service (UK)

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An exciting opportunity is

awaiting you if you are a highly motivated, enthusiastic healthcare assistant

with excellent communication skills. We want you to join our team in our Day

Surgery unit at Kidderminster Treatment centre. The post is 30 hours per week, working long days over Monday to Saturday. You will have the opportunity

to be part of this service and our innovative ways of working as we grasp this

opportunity to influence, shape and develop the changing face of our stand

alone Day surgery unit.

The Surgical Day Case unit

provides surgery, for a variety of specialities including General

surgery, Orthopaedics, Gynaecology, ENT, Breast, Dermatology, Dental and Urology.

The ability to communicate

effectively with the patients and all members of the team is essential. You

will be supported in this post by the unit manager and our exceptional team.

Main duties of the job

Ensure the unit is adequately

prepared at the start of the day and re-stocked as necessary, including

cleaning ward areas and trolleys etc.

To welcome patients onto the

unit and undertake observations this includes temperature, pulse, respirations,

blood pressure, oxygen saturation levels, weight, body mass index, urinalysis

and blood sugars. Any variations must be reported immediately to trained staff

to maintain patient safety.

To assist trained nurse with

patient admissions and to care for patients post operatively, providing diet

and fluids and observations.

To assist in the maintenance of

a safe and clean clinical environment to reduce the risk of infection.

To assist with the ordering and

monitoring of stock items to ensure efficient use of department resources.

To chaperone patients during

physical examinations and procedures.

To assess patients wellbeing and

seek support if required from other healthcare professionals.

About us

Worcestershire Acute Hospitals NHS Trust is a large

acute and specialised hospital trust that provides a range of local acute

services to the residents of Worcestershire and more specialised services to a

larger population in Herefordshire and beyond.

The Trust operates hospital-based services from

three sites in Kidderminster, Redditch and Worcester

Our workforce is more than 7,000 strong, and our

caring staff are recognised as providing good and outstanding patient-centred

care. You could be one of them.

We are committed to recruiting the best people to

work with us. Our values, which we ask all staff to demonstrate, underpin our

everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.

We are proud to have achieved Timewise

accreditation - this means we are committed to embedding flexible working

within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a

DBS check as part of their employment check will have the cost of this check

(at the current rate) deducted from their salary. Please see link in Supporting

Information section for more details on DBS checks and costs.

Details

Date posted

14 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,706 to £27,476 a year

Contract

Permanent

Working pattern

Part-time,

Flexible working

Reference number

C9365-26-0812

Job locations

Kidderminster General Hospital

Bewdley Road

KIDDERMINSTER

Worcestershire

DY11 6RJ

United Kingdom

Job responsibilities

Key Working Relationships:

Senior and junior medical and nursing staff, ward clerks, other health care professionals, MDT, patients and their relatives, volunteers

Risk Assessment:

The post involves manual handling activities and exposure to body fluids and chemicals. May involve some VDU work and individuals may be / are exposed to violence and aggression.

Job Purpose:The Health Care Assistant is a member of the ward/department team who implements prescribed care and/or undertakes some higher-level clinical activities as directed by a registered nurse. The main dimensions of the role are to:

To support registered health care staff to deliver high quality, compassionate health care to patients in accordance with assessed needs and care plans.

To support the clinical team with day to day supervision of junior staff and students.

To have the ability to use your own initiative, independently and as part of a team, in order to accommodate changing demands on the wider clinical team.

To support the ward/department staff to provide a high quality service.

Undertakes a range of delegated clinical care duties, acting on own initiative where appropriate, supported by accessible supervision.

For further information, please contact Sr Mason 01562 512356

Key Duties:

General duties:

Ensure the unit is adequately prepared at the start of the day and re-stocked as necessary, including cleaning recliner chairs and trolleys etc.

To welcome patients onto the unit and undertake observations this includes temperature, pulse, respirations, blood pressure, oxygen saturation levels, weight, body mass index, urinalysis and blood sugars. Any variations must be reported immediately to trained staff to maintain patient safety.

To assist in the maintenance of a safe and clean clinical environment to reduce the risk of infection.

To ensure all patient records whether electronic or written are updated as required.

To answer telephone calls and to take messages informing appropriate persons of the call received.

To assist with the ordering and monitoring of stock items to ensure efficient use of department resources.

To chaperone patients during physical examinations and procedures.

To undertake clinical procedures as defined by Trust protocol and procedures.

To assess patients wellbeing and seek support if required from other healthcare professionals.

To report immediately to the nurse in charge any observed change in a patients condition or any concern expressed by a patient about nursing or medical treatment to maintain patient safety and improve communication.

To respond appropriately to clinical emergencies to ensure the patient receives appropriate care.

To ensure patients are kept fully informed of their situation.

To respond to patient requests for non-clinical information to improve communication.

To carry out reception, clerical and housekeeping duties as required improving department efficiency.