Healthcare Support Worker, Gynaecology

at Worcestershire Acute Hospitals NHS Trust Armed Forces Covenant Disability Confident Employer UK Skilled Worker Employer Defence Employer Recognition Gold  
National Health Service (UK)
About the job

An exciting opportunity has arisen within the urogynaecology nursing

team at Worcestershire Acute Hospitals NHS Trust for a HCA to join the

Specialist team. The speciality carers for women with bladder and bowel

problems and also pelvic organ prolapse.

You must have excellent communication skills to engage with patients and

colleagues at all levels. You will have the opportunity to further develop your

skills and clinical knowledge. You will be joining a team who are committed to

high quality and compassionate patient care along with encouraging personal and

professional development.

This role is Countywide with the Urogynaecology and pessary service

provision currently offered across four sites; Alexandra Hospital, Kidderminster Treatment Centre and

Worcestershire Royal Hospital and Evesham community hospital. You will be

required to attend any of the sites as the service need demands.

For more information please contact Helen Greenham Lead Urogynaecology Nurse

Specialist 01905 733437

Main duties of the job

Assist

with patients elimination needs, including recording outputs where

appropriate and collecting and testing urine and stool samples.

Supporting

registered staff by undertaking delegated clinical tasks.

Assisting

with the recording and safe keeping of patients property/valuables.

Moving

and repositioning of patients.

Dressing/undressing

of patients.

Making

of occupied and unoccupied beds, tying up of dirty linen bags and despatching

to laundry and replenishing of linen and stock cupboards.

Cleaning

and tidying examination rooms/clinic areas.

Assist

with patients mobilisation, ensuring safe environment and using appropriate

techniques.

Assist

with occupational, physiotherapy and recreational activities.

Assist

in the care of relatives and visitors.

Assist

with the care of patients in isolation.

Chaperone

professional staff where appropriate and accompany patients to other

departments as necessary.

Be

involved in patient booking in/admission procedures by introducing patients to

ward/department area as directed by registered nurse.

Be

adaptable and flexible to working in various areas of the department/ward as

required.

Assist

the multi professional team to prepare and support patients undergoing

treatment and/or investigation maintaining privacy and dignity at all times.

About us

Worcestershire Acute Hospitals NHS Trust is a large

acute and specialised hospital trust that provides a range of local acute

services to the residents of Worcestershire and more specialised services to a

larger population in Herefordshire and beyond.

The Trust operates hospital-based services from

three sites in Kidderminster, Redditch and Worcester

Our workforce is more than 7,000 strong, and our

caring staff are recognised as providing good and outstanding patient-centred

care. You could be one of them.

We are committed to recruiting the best people to

work with us. Our values, which we ask all staff to demonstrate, underpin our

everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.

We are proud to have achieved Timewise

accreditation - this means we are committed to embedding flexible working

within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a

DBS check as part of their employment check will have the cost of this check

(at the current rate) deducted from their salary. Please see link in Supporting

Information section for more details on DBS checks and costs.

Details

Date posted

14 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

Contract

Permanent

Working pattern

Part-time,

Flexible working

Reference number

C9365-26-0315-3

Job locations

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

United Kingdom

Job responsibilities

  1. Clinical/ Leadership

Ensure own actions help to maintain quality.

To support the work of the professional members of the team to prepare patients for and assist with clinical/therapeutic activities or treatments, investigations and procedures.

To undertake clinical activities/procedures and therapeutic activities/ treatments which are delegated by the professional and under their direction.

To report back to and share information with the nurses and Clinical Nurse Specialists regarding the condition, behaviour, activity and responses of the patient attending clinics, and to contribute to the nursing record as necessary.

Assist in assessing peoples health and wellbeing and related needs.

To facilitate effective communication with patients, relatives and carers, colleagues and other visitors to the department.

To support patients/relatives in times of distress referring to the appropriate professional and making the best use of available services and facilities eg support groups.

Following appropriate training assist with setting up for minor operations and care of patients pre and post procedure.

Assist in planning, delivering and evaluating programmes to meet peoples health and wellbeing needs.

Following appropriate training carry out, ECG, venepuncture, removal of clips/sutures and drains, catheterisation, bladder scanning, flow rates and other clinical duties appropriate to the area.

Prepare clinical area and equipment as required for specific clinics..

Assist in retrieving patient investigation results, scans and xrays.

Following appropriate training, be responsible for assessing a patients care needs and nutritional needs if required..

To contribute to health promotion within Clinical area.

To support the nursing to monitor standards and achieve high quality performance.

To carry out planned care or treatment at times unsupervised by nursing staff.

To carry out all duties in accordance with Trust polices and procedures.

To be responsible for the care of a group of patients within the outpatient clinics supervised by a qualified nurse.

Establish and maintain communication with people on a routine and operational matters.

  1. Staff Development

To act as a mentor and support for the development of Health Care Assistants, assisting with the induction of new HCAs and referring any problem to the Ward Sister/Matron.

To maintain high standards of nursing care, by continually updating own knowledge and skills using both formal and informal learning opportunities.

To at all times act as role model for both new and experienced Health Care Assistants.

To act as Link Nurse along side a registered nurse for areas such as Manual Handling, Tissue Viability, Infection Control and Nutrition.

Development of own knowledge and skills provide information to others to help development. Expected to undertake and complete mandatory in-house Senior HCA Clinical Skills Training Programme.

  • Clinical Governance

Ensure own actions support equality, diversity and rights.

To contribute to the control of infection by monitoring and reporting any housekeeping issues and maintaining rotas for the regular cleaning of nursing/patient equipment.

To maintain high standards of care by continual updating of own knowledge and skills, both formally and informally.

To comply with Trust polices and regulations and attend mandatory lectures as instructed.

Assist in maintaining own and others health and safety and security.

  1. Personnel

To perform basic clerical duties within clinic as required.

.

To assist with the ordering and monitoring of stock and non stock items to ensure efficient use of ward resources.

  1. Service Development

Assist in maintaining and developing services.

Job responsibilities

  1. Clinical/ Leadership

Ensure own actions help to maintain quality.

To support the work of the professional members of the team to prepare patients for and assist with clinical/therapeutic activities or treatments, investigations and procedures.

To undertake clinical activities/procedures and therapeutic activities/ treatments which are delegated by the professional and under their direction.

To report back to and share information with the nurses and Clinical Nurse Specialists regarding the condition, behaviour, activity and responses of the patient attending clinics, and to contribute to the nursing record as necessary.

Assist in assessing peoples health and wellbeing and related needs.

To facilitate effective communication with patients, relatives and carers, colleagues and other visitors to the department.

To support patients/relatives in times of distress referring to the appropriate professional and making the best use of available services and facilities eg support groups.

Following appropriate training assist with setting up for minor operations and care of patients pre and post procedure.

Assist in planning, delivering and evaluating programmes to meet peoples health and wellbeing needs.

Following appropriate training carry out, ECG, venepuncture, removal of clips/sutures and drains, catheterisation, bladder scanning, flow rates and other clinical duties appropriate to the area.

Prepare clinical area and equipment as required for specific clinics..

Assist in retrieving patient investigation results, scans and xrays.

Following appropriate training, be responsible for assessing a patients care needs and nutritional needs if required..

To contribute to health promotion within Clinical area.

To support the nursing to monitor standards and achieve high quality performance.

To carry out planned care or treatment at times unsupervised by nursing staff.

To carry out all duties in accordance with Trust polices and procedures.

To be responsible for the care of a group of patients within the outpatient clinics supervised by a qualified nurse.

Establish and maintain communication with people on a routine and operational matters.

  1. Staff Development

To act as a mentor and support for the development of Health Care Assistants, assisting with the induction of new HCAs and referring any problem to the Ward Sister/Matron.

To maintain high standards of nursing care, by continually updating own knowledge and skills using both formal and informal learning opportunities.

To at all times act as role model for both new and experienced Health Care Assistants.

To act as Link Nurse along side a registered nurse for areas such as Manual Handling, Tissue Viability, Infection Control and Nutrition.

Development of own knowledge and skills provide information to others to help development. Expected to undertake and complete mandatory in-house Senior HCA Clinical Skills Training Programme.

  • Clinical Governance

Ensure own actions support equality, diversity and rights.

To contribute to the control of infection by monitoring and reporting any housekeeping issues and maintaining rotas for the regular cleaning of nursing/patient equipment.

To maintain high standards of care by continual updating of own knowledge and skills, both formally and informally.

To comply with Trust polices and regulations and attend mandatory lectures as instructed.

Assist in maintaining own and others health and safety and security.

  1. Personnel

To perform basic clerical duties within clinic as required.

.

To assist with the ordering and monitoring of stock and non stock items to ensure efficient use of ward resources.

  1. Service Development

Assist in maintaining and developing services.

Person Specification

Qualifications

Essential

  • GCSE in Maths and English at grade C or equivalent
  • Care certificate

Desirable

  • NVQ level 3
  • Phlebotomy
  • Alert course

Experience

Essential

  • Experience of working in an outpatient setting
  • Experience of women's healthcare needs
  • Experience of multidisciplinary team working

Desirable

  • Good communication skills
  • Understanding of the need for confidentiality

Person Specification

Qualifications

Essential

  • GCSE in Maths and English at grade C or equivalent
  • Care certificate

Desirable

  • NVQ level 3
  • Phlebotomy
  • Alert course

Experience

Essential

  • Experience of working in an outpatient setting
  • Experience of women's healthcare needs
  • Experience of multidisciplinary team working

Desirable

  • Good communication skills
  • Understanding of the need for confidentiality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Job responsibilities

  1. Clinical/ Leadership

Ensure own actions help to maintain quality.

To support the work of the professional members of the team to prepare patients for and assist with clinical/therapeutic activities or treatments, investigations and procedures.

To undertake clinical activities/procedures and therapeutic activities/ treatments which are delegated by the professional and under their direction.

To report back to and share information with the nurses and Clinical Nurse Specialists regarding the condition, behaviour, activity and responses of the patient attending clinics, and to contribute to the nursing record as necessary.

Assist in assessing peoples health and wellbeing and related needs.

To facilitate effective communication with patients, relatives and carers, colleagues and other visitors to the department.

To support patients/relatives in times of distress referring to the appropriate professional and making the best use of available services and facilities eg support groups.

Following appropriate training assist with setting up for minor operations and care of patients pre and post procedure.

Assist in planning, delivering and evaluating programmes to meet peoples health and wellbeing needs.

Following appropriate training carry out, ECG, venepuncture, removal of clips/sutures and drains, catheterisation, bladder scanning, flow rates and other clinical duties appropriate to the area.

Prepare clinical area and equipment as required for specific clinics..

Assist in retrieving patient investigation results, scans and xrays.

Following appropriate training, be responsible for assessing a patients care needs and nutritional needs if required..

To contribute to health promotion within Clinical area.

To support the nursing to monitor standards and achieve high quality performance.

To carry out planned care or treatment at times unsupervised by nursing staff.

To carry out all duties in accordance with Trust polices and procedures.

To be responsible for the care of a group of patients within the outpatient clinics supervised by a qualified nurse.

Establish and maintain communication with people on a routine and operational matters.

  1. Staff Development

To act as a mentor and support for the development of Health Care Assistants, assisting with the induction of new HCAs and referring any problem to the Ward Sister/Matron.

To maintain high standards of nursing care, by continually updating own knowledge and skills using both formal and informal learning opportunities.

To at all times act as role model for both new and experienced Health Care Assistants.

To act as Link Nurse along side a registered nurse for areas such as Manual Handling, Tissue Viability, Infection Control and Nutrition.

Development of own knowledge and skills provide information to others to help development. Expected to undertake and complete mandatory in-house Senior HCA Clinical Skills Training Programme.

  • Clinical Governance

Ensure own actions support equality, diversity and rights.

To contribute to the control of infection by monitoring and reporting any housekeeping issues and maintaining rotas for the regular cleaning of nursing/patient equipment.

To maintain high standards of care by continual updating of own knowledge and skills, both formally and informally.

To comply with Trust polices and regulations and attend mandatory lectures as instructed.

Assist in maintaining own and others health and safety and security.

  1. Personnel

To perform basic clerical duties within clinic as required.

.

To assist with the ordering and monitoring of stock and non stock items to ensure efficient use of ward resources.

  1. Service Development

Assist in maintaining and developing services.

Qualifications

Essential

  • GCSE in Maths and English at grade C or equivalent
  • Care certificate

Desirable

  • NVQ level 3
  • Phlebotomy
  • Alert course

Experience

Essential

  • Experience of working in an outpatient setting
  • Experience of women's healthcare needs
  • Experience of multidisciplinary team working

Desirable

  • Good communication skills
  • Understanding of the need for confidentiality

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