Child Health Care Support Worker

Child Health Care Support Worker

BAND: 3

Worcestershire Acute Hospitals NHS Trust

Riverbank Ward Paediatrics - CQC rated as GOOD.

FULL/PART

TIME - PERMANENT

Please note we do not offer Certificates of Sponsorships for this role *

We are

looking for a dedicated Band 3 Health Care Support Worker to join our team on

the Childrens Ward at Worcestershire Royal Hospital. Candidates should have

experience of working in either a hospital in-patients ward or outpatients

department due to the fast pace and high turnover of patients. Candidates will

work alongside the wards multi-disciplinary team of doctors, nurses, child

health care support workers and other members of the health care team. Candidates

will be team players who are organised, reliable, and maintain

professionalism and patient confidentiality at all times. As a child health care

support worker you will undertake a range of clinical and non-clinical tasks

and responsibilities in order to support the professionally qualified staff to

provide a high-quality service and care.

The

ability to work in a busy patient-facing environment is essential.

For

informal enquires or to arrange an informal visit please contact Becky Magan

Ward Manager Riverbank 01905 760588

Main duties of the job

The Health Care Support Worker is a member of the ward/department team who implements prescribed care and/or undertakes some higher-level clinical activities as directed by a registered nurse. The main dimensions of the role are to:

• To support registered health care staff to deliver high quality, compassionate health care to patients in accordance with assessed needs and care plans.
• To support the clinical team with day to day supervision of junior staff and students.
• To have the ability to use your own initiative, independently and as part of a team, in order to accommodate changing demands on the wider clinical team.
• To support the ward / department staff to provide a high quality service.
• To undertake a range of delegated clinical care duties, acting on own initiative where appropriate, supported by accessible supervision.

About us

Worcestershire Acute Hospitals NHS Trust is a large

acute and specialised hospital trust that provides a range of local acute

services to the residents of Worcestershire and more specialised services to a

larger population in Herefordshire and beyond.

The Trust operates hospital-based services from

three sites in Kidderminster, Redditch and Worcester

Our workforce is more than 7,000 strong, and our

caring staff are recognised as providing good and outstanding patient-centred

care. You could be one of them.

We are committed to recruiting the best people to

work with us. Our values, which we ask all staff to demonstrate, underpin our

everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.

We are proud to have achieved Timewise

accreditation - this means we are committed to embedding flexible working

within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a

DBS check as part of their employment check will have the cost of this check

(at the current rate) deducted from their salary. Please see link in Supporting

Information section for more details on DBS checks and costs.

Details

Date posted

05 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

Contract

Permanent

Working pattern

Full-time,

Part-time

Reference number

C9365-26-0796

Job locations

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

United Kingdom

Job responsibilities

Your delegated daily duties will be varied but may include:

Assist with the maintenance of patient hygiene, including washing bathing and mouth care.

Assist with serving meals and occassional feeding of patients, including reporting patients intake and recording on charts as appropriate. Escalating to registered staff any concerns relating to nutritional intake.

• Assist with patients elimination needs, including recording outputs where appropriate and collecting and testing urine and stool samples.
• Supporting registered staff by undertaking delegated clinical tasks.

Assisting with the recording and safe keeping of patients property/valuables.

Moving and repositioning of patients.

Making of occupied and unoccupied beds, tying up of dirty linen bags and despatching to laundry and replenishing of linen and stock cupboards.

Cleaning and tidying examination rooms.

Assist with patients mobilisation, ensuring safe environment and using appropriate techniques.

Assist with occupational, physiotherapy and recreational activities.

Assist in the care of relatives and visitors.

Assist with the care of patients in isolation.

Chaperone professional staff where appropriate and accompany patients to other departments as necessary.

Be involved in patient booking in/admission procedures by introducing patients to ward/department area as directed by registered nurse.

Be adaptable and flexible to working in various areas of the ward as required.

Assist the multi professional team to prepare and support patients undergoing treatment and/or investigation maintaining privacy and dignity at all times.

Assisting in the care of the dying patient, which may include exposure to distressing or emotional situations.

Assisting in preparing deceased patients for the mortuary.

Job responsibilities

Your delegated daily duties will be varied but may include:

Assist with the maintenance of patient hygiene, including washing bathing and mouth care.

Assist with serving meals and occassional feeding of patients, including reporting patients intake and recording on charts as appropriate. Escalating to registered staff any concerns relating to nutritional intake.

• Assist with patients elimination needs, including recording outputs where appropriate and collecting and testing urine and stool samples.
• Supporting registered staff by undertaking delegated clinical tasks.

Assisting with the recording and safe keeping of patients property/valuables.

Moving and repositioning of patients.

Making of occupied and unoccupied beds, tying up of dirty linen bags and despatching to laundry and replenishing of linen and stock cupboards.

Cleaning and tidying examination rooms.

Assist with patients mobilisation, ensuring safe environment and using appropriate techniques.

Assist with occupational, physiotherapy and recreational activities.

Assist in the care of relatives and visitors.

Assist with the care of patients in isolation.

Chaperone professional staff where appropriate and accompany patients to other departments as necessary.

Be involved in patient booking in/admission procedures by introducing patients to ward/department area as directed by registered nurse.

Be adaptable and flexible to working in various areas of the ward as required.

Assist the multi professional team to prepare and support patients undergoing treatment and/or investigation maintaining privacy and dignity at all times.

Assisting in the care of the dying patient, which may include exposure to distressing or emotional situations.

Assisting in preparing deceased patients for the mortuary.

Person Specification

Experience

Essential

• Previous experience of working as a Health Care Assistant in an acute hospital environment/outpatient/day case setting.

Desirable

• Working with Children within a health care setting.

Other Job Requirements

Essential

• Across site working at KTC is occasionally required.

Personal Qualities

Essential

• Flexible attitude to routine /non routine work.
• Good interpersonal skills and demonstrate an understanding of diversity and compassion.

Desirable

• Ability to identify personal development needs.
• Responds well to change and innovation.

Qualifications

Essential

• Basic Education
• Willingness to achieve NVQ

Desirable

• NVQ 2 / NVQ 3
• Recognised qualification in English
• Achieved Care Certificate

Knowledge and Skills

Essential

• Basic numeracy, good verbal and written communication skills.
• Legible handwriting.
• Ability to maintain high standards of patient care and work with a confidential manner.
• Basic IT Skills including access email and record information on a computer

Desirable

• Extended IT skills.
• Knowledge of PAS, Bluespier. ICE requesting systems.
• Willingness to undertake venepuncture and cannulation or has
• Venepuncture and cannulation competencies.

Person Specification

Experience

Essential

• Previous experience of working as a Health Care Assistant in an acute hospital environment/outpatient/day case setting.

Desirable

• Working with Children within a health care setting.

Other Job Requirements

Essential

• Across site working at KTC is occasionally required.

Personal Qualities

Essential

• Flexible attitude to routine /non routine work.
• Good interpersonal skills and demonstrate an understanding of diversity and compassion.

Desirable

• Ability to identify personal development needs.
• Responds well to change and innovation.

Qualifications

Essential

• Basic Education
• Willingness to achieve NVQ

Desirable

• NVQ 2 / NVQ 3
• Recognised qualification in English
• Achieved Care Certificate

Knowledge and Skills

Essential

• Basic numeracy, good verbal and written communication skills.
• Legible handwriting.
• Ability to maintain high standards of patient care and work with a confidential manner.
• Basic IT Skills including access email and record information on a computer

Desirable

• Extended IT skills.
• Knowledge of PAS, Bluespier. ICE requesting systems.
• Willingness to undertake venepuncture and cannulation or has
• Venepuncture and cannulation competencies.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Job responsibilities

Your delegated daily duties will be varied but may include:

Assist with the maintenance of patient hygiene, including washing bathing and mouth care.

Assist with serving meals and occassional feeding of patients, including reporting patients intake and recording on charts as appropriate. Escalating to registered staff any concerns relating to nutritional intake.

• Assist with patients elimination needs, including recording outputs where appropriate and collecting and testing urine and stool samples.
• Supporting registered staff by undertaking delegated clinical tasks.

Assisting with the recording and safe keeping of patients property/valuables.

Moving and repositioning of patients.

Making of occupied and unoccupied beds, tying up of dirty linen bags and despatching to laundry and replenishing of linen and stock cupboards.

Cleaning and tidying examination rooms.

Assist with patients mobilisation, ensuring safe environment and using appropriate techniques.

Assist with occupational, physiotherapy and recreational activities.

Assist in the care of relatives and visitors.

Assist with the care of patients in isolation.

Chaperone professional staff where appropriate and accompany patients to other departments as necessary.

Be involved in patient booking in/admission procedures by introducing patients to ward/department area as directed by registered nurse.

Be adaptable and flexible to working in various areas of the ward as required.

Assist the multi professional team to prepare and support patients undergoing treatment and/or investigation maintaining privacy and dignity at all times.

Assisting in the care of the dying patient, which may include exposure to distressing or emotional situations.

Assisting in preparing deceased patients for the mortuary.

Experience

Essential

• Previous experience of working as a Health Care Assistant in an acute hospital environment/outpatient/day case setting.

Desirable

• Working with Children within a health care setting.

Other Job Requirements

Essential

• Across site working at KTC is occasionally required.

Personal Qualities

Essential

• Flexible attitude to routine /non routine work.
• Good interpersonal skills and demonstrate an understanding of diversity and compassion.

Desirable

• Ability to identify personal development needs.
• Responds well to change and innovation.

Qualifications

Essential

• Basic Education
• Willingness to achieve NVQ

Desirable

• NVQ 2 / NVQ 3
• Recognised qualification in English
• Achieved Care Certificate

Knowledge and Skills

Essential

• Basic numeracy, good verbal and written communication skills.
• Legible handwriting.
• Ability to maintain high standards of patient care and work with a confidential manner.
• Basic IT Skills including access email and record information on a computer

Desirable

• Extended IT skills.
• Knowledge of PAS, Bluespier. ICE requesting systems.
• Willingness to undertake venepuncture and cannulation or has
• Venepuncture and cannulation competencies.