Cardiac Physiology Support Worker

An exciting opportunity has arisen to join the Worcestershire Acute Hospitals NHS Trust Cardiopulmonary Service as a Cardiac Physiology Support Worker.

The post holder will play a key role in supporting the delivery of a high-quality, patient-centred cardiac diagnostics service across the Cardiac Physiology Department. Working as part of the wider multidisciplinary team, the Cardiac Physiology Support Worker will provide clinical, technical and administrative support to Cardiac Physiologists undertaking a range of diagnostic investigations, including echocardiography and cardiac rhythm management.

The role will involve preparing clinical areas and equipment, supporting patients before, during and after diagnostic procedures, maintaining accurate patient records, managing stock and equipment, and assisting with the efficient day-to-day operation of the department. The post holder will contribute to ensuring patients receive a safe, professional and compassionate service while supporting the delivery of timely and effective cardiac care.

Main duties of the job

To assist Cardiac Physiologists and administrative staff in maintaining a safe, efficient and effective Cardiac Physiology service. To provide a high standard of patient care before, during and after procedures, working within the scope of training and competence. To prepare patients for investigations and procedures by obtaining relevant measurements and clinical information as required. To support echocardiography, cardiac rhythm management (CRM), cardiac device follow-up and remote monitoring services. To assist with the preparation, registration, distribution and management of cardiac device home monitoring equipment and provide patient support regarding its use.

To maintain accurate patient records and update electronic systems in a timely manner. To communicate effectively with patients, relatives and healthcare professionals, responding to enquiries and escalating concerns where appropriate. To liaise with wards, outpatient areas and other departments to support patient flow and attendance. To assist with patient mobility where required and ensure patient dignity, comfort and safety. To follow infection prevention and decontamination procedures and complete routine equipment and environmental checks. To support outpatient clinics and associated administrative activities, undertake relevant training and competency assessments, and perform any other duties appropriate to the grade as delegated by the Head of Department or designated line manager.

About us

Worcestershire Acute Hospitals NHS Trust is a large

acute and specialised hospital trust that provides a range of local acute

services to the residents of Worcestershire and more specialised services to a

larger population in Herefordshire and beyond.

The Trust operates hospital-based services from

three sites in Kidderminster, Redditch and Worcester

Our workforce is more than 7,000 strong, and our

caring staff are recognised as providing good and outstanding patient-centred

care. You could be one of them.

We are committed to recruiting the best people to

work with us. Our values, which we ask all staff to demonstrate, underpin our

everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are proud to have achieved Timewise

accreditation - this means we are committed to embedding flexible working

within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a

DBS check as part of their employment check will have the cost of this check

(at the current rate) deducted from their salary. Please see link in Supporting

Information section for more details on DBS checks and costs.

Details

Date posted

02 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time,

Job share,

Flexible working

Reference number

C9365-26-0787

Job locations

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

United Kingdom

Job responsibilities

Inspect and prepare clinical equipment used within the

Cardiac Physiology Service, ensuring compliance with Health and Safety,

Infection Prevention and Trust policies at all times. Assist Cardiac

Physiologists and administrative staff in maintaining an efficient, safe and

effective service across Cardiac Physiology. Provide a high standard of patient

care before, during and after diagnostic investigations and procedures,

including obtaining patient observations such as height, weight and blood

pressure following appropriate training and competency assessment. Assist with

patient preparation, positioning and transfers, ensuring patient dignity,

comfort and safety are maintained at all times. Communicate effectively with

patients, relatives, carers and members of the multidisciplinary team,

responding appropriately to enquiries and escalating concerns to the relevant

member of staff. Demonstrate a professional, caring and compassionate approach

whilst maintaining patient confidentiality at all times. Maintain accurate

electronic and paper-based patient records, enter activity data onto

departmental information systems and assist with the collection of service

activity and performance information. Support the delivery of echocardiography,

cardiac rhythm management and remote monitoring services, including the

preparation, distribution and management of patient information and home

monitoring equipment where required. Liaise with wards, outpatient departments,

portering services and other healthcare professionals to facilitate patient

attendance, investigations and follow-up care. Assist with clinic preparation,

appointment management, correspondence and other administrative duties required

to support service delivery. Ensure clinical areas are prepared and maintained

to meet patient and service needs, undertaking routine equipment, environmental

and safety checks and reporting faults, incidents or concerns to an appropriate

senior member of staff. Undertake mandatory training, maintain competency

within the role and participate in continuing professional development. Adhere

to all Trust and departmental policies and procedures and undertake any other

duties commensurate with the grade as delegated by the Head of Department or

designated line manager.

Job responsibilities

Inspect and prepare clinical equipment used within the

Cardiac Physiology Service, ensuring compliance with Health and Safety,

Infection Prevention and Trust policies at all times. Assist Cardiac

Physiologists and administrative staff in maintaining an efficient, safe and

effective service across Cardiac Physiology. Provide a high standard of patient

care before, during and after diagnostic investigations and procedures,

including obtaining patient observations such as height, weight and blood

pressure following appropriate training and competency assessment. Assist with

patient preparation, positioning and transfers, ensuring patient dignity,

comfort and safety are maintained at all times. Communicate effectively with

patients, relatives, carers and members of the multidisciplinary team,

responding appropriately to enquiries and escalating concerns to the relevant

member of staff. Demonstrate a professional, caring and compassionate approach

whilst maintaining patient confidentiality at all times. Maintain accurate

electronic and paper-based patient records, enter activity data onto

departmental information systems and assist with the collection of service

activity and performance information. Support the delivery of echocardiography,

cardiac rhythm management and remote monitoring services, including the

preparation, distribution and management of patient information and home

monitoring equipment where required. Liaise with wards, outpatient departments,

portering services and other healthcare professionals to facilitate patient

attendance, investigations and follow-up care. Assist with clinic preparation,

appointment management, correspondence and other administrative duties required

to support service delivery. Ensure clinical areas are prepared and maintained

to meet patient and service needs, undertaking routine equipment, environmental

and safety checks and reporting faults, incidents or concerns to an appropriate

senior member of staff. Undertake mandatory training, maintain competency

within the role and participate in continuing professional development. Adhere

to all Trust and departmental policies and procedures and undertake any other

duties commensurate with the grade as delegated by the Head of Department or

designated line manager.

Person Specification

Qualifications

Essential

• Good general education including GCSE pass or equivalent in English / Maths/Science

Desirable

• Evidence of ability to identify own training and development needs
• NVQ Healthcare qualification

Experience

Essential

• Previous patient facing experience within NHS healthcare environment

Desirable

• Previous experience working as a Cardiographer/HCA
• Patient focussed NHS/Healthcare experience

Person Specification

Qualifications

Essential

• Good general education including GCSE pass or equivalent in English / Maths/Science

Desirable

• Evidence of ability to identify own training and development needs
• NVQ Healthcare qualification

Experience

Essential

• Previous patient facing experience within NHS healthcare environment

Desirable

• Previous experience working as a Cardiographer/HCA
• Patient focussed NHS/Healthcare experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Job responsibilities

Inspect and prepare clinical equipment used within the

Cardiac Physiology Service, ensuring compliance with Health and Safety,

Infection Prevention and Trust policies at all times. Assist Cardiac

Physiologists and administrative staff in maintaining an efficient, safe and

effective service across Cardiac Physiology. Provide a high standard of patient

care before, during and after diagnostic investigations and procedures,

including obtaining patient observations such as height, weight and blood

pressure following appropriate training and competency assessment. Assist with

patient preparation, positioning and transfers, ensuring patient dignity,

comfort and safety are maintained at all times. Communicate effectively with

patients, relatives, carers and members of the multidisciplinary team,

responding appropriately to enquiries and escalating concerns to the relevant

member of staff. Demonstrate a professional, caring and compassionate approach

whilst maintaining patient confidentiality at all times. Maintain accurate

electronic and paper-based patient records, enter activity data onto

departmental information systems and assist with the collection of service

activity and performance information. Support the delivery of echocardiography,

cardiac rhythm management and remote monitoring services, including the

preparation, distribution and management of patient information and home

monitoring equipment where required. Liaise with wards, outpatient departments,

portering services and other healthcare professionals to facilitate patient

attendance, investigations and follow-up care. Assist with clinic preparation,

appointment management, correspondence and other administrative duties required

to support service delivery. Ensure clinical areas are prepared and maintained

to meet patient and service needs, undertaking routine equipment, environmental

and safety checks and reporting faults, incidents or concerns to an appropriate

senior member of staff. Undertake mandatory training, maintain competency

within the role and participate in continuing professional development. Adhere

to all Trust and departmental policies and procedures and undertake any other

duties commensurate with the grade as delegated by the Head of Department or

designated line manager.

Qualifications

Essential

• Good general education including GCSE pass or equivalent in English / Maths/Science

Desirable

• Evidence of ability to identify own training and development needs
• NVQ Healthcare qualification

Experience

Essential

• Previous patient facing experience within NHS healthcare environment

Desirable

• Previous experience working as a Cardiographer/HCA
• Patient focussed NHS/Healthcare experience