Ward Clerk T&O B

Trauma & Orthopaedics

Ward Clerk 30 hours per week Monday to Friday (shift pattern to be discussed)

An

exciting opportunity has arisen for a committed, enthusiastic and highly

motivated ward clerk to join our busy Trauma and Orthopaedics side B ward at

Worcester. The holder would need to provide a courteous, efficient and professional ward

clerk service, making a valuable contribution to support patient care from the

time of admission, transfer or discharge. The successful candidate would be the

first contact point for all ward visitors and members of the multi-professional

team so good interpersonal skills are essential.

We are looking for a well organized, enthusiastic

individual to work within our dynamic team. You will need to be able to work

flexibly and apply a methodical approach to a varying workload in what can be a

fast paced, pressurized environment. You should be self-motivated, have

excellent communication/interpersonal skills and have the ability to work on

your own as well as part of a busy team where the work can be deadline driven.

Previous NHS clerical experience is desirable and

administrative and keyboard skills would be an advantage. The successful

candidate will need an excellent telephone manner and must be able to deal

efficiently with members of the public and all disciplines of hospital staff.

For further information or to arrange an informal visit,

please contract ward manager Megan Cox on ext 39496 or via email at: megan.cox16@nhs.net

Main duties of the job

Use of manual

and computerised systems including PAS, Bluespier, EZ notes, Sunrise to:

Maintain

and check patient registration details and demographic information

Retrieve

patient information

Record

the issue and receipt of records on the PAS case note tracking system

To

check EZ notes and ensure they are available for planned TCIs

Maintain patient EZnotes folders by:

Filing

reports / correspondence / forms etc in an ordered manner, to facilitate the

efficient retrieval of such documentation on request.

Repairing

case notes folders

Making

up new folders, registering patients

Ordering

stationary suppliers when required

Inputting

date for audits

About us

Worcestershire Acute Hospitals NHS Trust is a large

acute and specialised hospital trust that provides a range of local acute

services to the residents of Worcestershire and more specialised services to a

larger population in Herefordshire and beyond.

The Trust operates hospital-based services from

three sites in Kidderminster, Redditch and Worcester

Our workforce is more than 7,000 strong, and our

caring staff are recognised as providing good and outstanding patient-centred

care. You could be one of them.

We are committed to recruiting the best people to

work with us. Our values, which we ask all staff to demonstrate, underpin our

everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.

We are proud to have achieved Timewise

accreditation - this means we are committed to embedding flexible working

within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a

DBS check as part of their employment check will have the cost of this check

(at the current rate) deducted from their salary. Please see link in Supporting

Information section for more details on DBS checks and costs.

Details

Date posted

01 October 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year

Contract

Fixed term

Duration

12 months

Working pattern

Part-time,

Flexible working

Reference number

C9365-26-0780

Job locations

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

United Kingdom

Job responsibilities

Risk Assessment: This

post involves handling medical notes and VDU work. Individuals may be exposed to violence and

aggression.

Job

Purpose: The post holder will provide a

comprehensive administrative/receptionist service to the department. This will include making appointments on

computerised systems in accordance with agreed policies and procedures, filing

of notes and inputting data required for audits.

Key and General Duties: Use of manual and computerised systems including PAS,

Bluespier, EZ notes, Sunrise to:

Maintain

and check patient registration details and demographic information

Retrieve

patient information

Record

the issue and receipt of records on the PAS case note tracking system

To

check EZ notes and ensure they are available for planned TCIs

Maintain patient EZnotes folders by:

Filing

reports, correspondence, forms etc in an ordered manner, to facilitate the

efficient retrieval of such documentation on request.

Repairing

case notes folders

Making

up new folders, registering patients

Ordering

stationary suppliers when required

Inputting

date for audits

Job responsibilities

Risk Assessment: This

post involves handling medical notes and VDU work. Individuals may be exposed to violence and

aggression.

Job

Purpose: The post holder will provide a

comprehensive administrative/receptionist service to the department. This will include making appointments on

computerised systems in accordance with agreed policies and procedures, filing

of notes and inputting data required for audits.

Key and General Duties: Use of manual and computerised systems including PAS,

Bluespier, EZ notes, Sunrise to:

Maintain

and check patient registration details and demographic information

Retrieve

patient information

Record

the issue and receipt of records on the PAS case note tracking system

To

check EZ notes and ensure they are available for planned TCIs

Maintain patient EZnotes folders by:

Filing

reports, correspondence, forms etc in an ordered manner, to facilitate the

efficient retrieval of such documentation on request.

Repairing

case notes folders

Making

up new folders, registering patients

Ordering

stationary suppliers when required

Inputting

date for audits

Person Specification

Experience

Essential

• No essential experience required

Desirable

• Previous clerical/reception experience within a hospital

Qualifications

Essential

• Basic standard of second/comprehensive education

• None required training will be given

• Good organisational / time management skills including contact with general public

• Good clear handwriting

• Ability to work as part of a ward team and on own initiative

• Basic numeracy

• Able to work in a team

• Ability to work to deadlines

• Awareness of self-presentation suitable for the workplace.

• Flexibility

• Understanding the importance of confidentiality

• Willingness to undertake further training

• Able to demonstrate our Trust values and behaviours: -

• Being open and honest we all communicate clearly and honestly, asking for

• help when we need it, and making it easier for the people around us to share

• ideas and concerns.

• Ensuring people feel cared for we all take responsibility for actively supporting

• and nurturing a kind and compassionate environment for ourselves and others.

• Showing respect for everyone we all act with consideration and fairness,

• valuing each other as individuals and appreciating our different perspectives.

Desirable

• Any recognised typing qualifications
• Previous clerical/reception experience within a hospital
• Basic IT skills
• PAS, EZ notes, Bluespier, Sunrise, ICE skills
• Understanding health and safety

Person Specification

Experience

Essential

• No essential experience required

Desirable

• Previous clerical/reception experience within a hospital

Qualifications

Essential

• Basic standard of second/comprehensive education

• None required training will be given

• Good organisational / time management skills including contact with general public

• Good clear handwriting

• Ability to work as part of a ward team and on own initiative

• Basic numeracy

• Able to work in a team

• Ability to work to deadlines

• Awareness of self-presentation suitable for the workplace.

• Flexibility

• Understanding the importance of confidentiality

• Willingness to undertake further training

• Able to demonstrate our Trust values and behaviours: -

• Being open and honest we all communicate clearly and honestly, asking for

• help when we need it, and making it easier for the people around us to share

• ideas and concerns.

• Ensuring people feel cared for we all take responsibility for actively supporting

• and nurturing a kind and compassionate environment for ourselves and others.

• Showing respect for everyone we all act with consideration and fairness,

• valuing each other as individuals and appreciating our different perspectives.

Desirable

• Any recognised typing qualifications
• Previous clerical/reception experience within a hospital
• Basic IT skills
• PAS, EZ notes, Bluespier, Sunrise, ICE skills
• Understanding health and safety

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Job responsibilities

Risk Assessment: This

post involves handling medical notes and VDU work. Individuals may be exposed to violence and

aggression.

Job

Purpose: The post holder will provide a

comprehensive administrative/receptionist service to the department. This will include making appointments on

computerised systems in accordance with agreed policies and procedures, filing

of notes and inputting data required for audits.

Key and General Duties: Use of manual and computerised systems including PAS,

Bluespier, EZ notes, Sunrise to:

Maintain

and check patient registration details and demographic information

Retrieve

patient information

Record

the issue and receipt of records on the PAS case note tracking system

To

check EZ notes and ensure they are available for planned TCIs

Maintain patient EZnotes folders by:

Filing

reports, correspondence, forms etc in an ordered manner, to facilitate the

efficient retrieval of such documentation on request.

Repairing

case notes folders

Making

up new folders, registering patients

Ordering

stationary suppliers when required

Inputting

date for audits

Experience

Essential

• No essential experience required

Desirable

• Previous clerical/reception experience within a hospital

Qualifications

Essential

• Basic standard of second/comprehensive education

• None required training will be given

• Good organisational / time management skills including contact with general public

• Good clear handwriting

• Ability to work as part of a ward team and on own initiative

• Basic numeracy

• Able to work in a team

• Ability to work to deadlines

• Awareness of self-presentation suitable for the workplace.

• Flexibility

• Understanding the importance of confidentiality

• Willingness to undertake further training

• Able to demonstrate our Trust values and behaviours: -

• Being open and honest we all communicate clearly and honestly, asking for

• help when we need it, and making it easier for the people around us to share

• ideas and concerns.

• Ensuring people feel cared for we all take responsibility for actively supporting

• and nurturing a kind and compassionate environment for ourselves and others.

• Showing respect for everyone we all act with consideration and fairness,

• valuing each other as individuals and appreciating our different perspectives.

Desirable

• Any recognised typing qualifications
• Previous clerical/reception experience within a hospital
• Basic IT skills
• PAS, EZ notes, Bluespier, Sunrise, ICE skills
• Understanding health and safety