Facilities Specialist - Lichfield Distribution Centre

A customer's shopping journey doesn't end in store, and neither does our brand. Behind every great customer experience is a world-class supply chain and our new Lichfield Distribution Centre will play a vital role in ensuring products reach our customers when and where they need them.

This isn't a store. It's a fast-paced logistics operation where thousands of products will be received, processed and dispatched every day.

What you'll do

Your key accountabilities will include:

• Supporting the safe, compliant and efficient operation of the site through effective facilities management, maintenance coordination, contractor management and workplace services
• Being the subject matter expert and advisor on statutory building compliance, planned and reactive maintenance, asset management, CAFM and hard and soft FM services
• Managing contractors and service providers, monitoring KPIs and SLAs, controlling costs and identifying improvements
• Supporting mobilisation and stabilisation, including asset handover, compliance documentation, maintenance arrangements and defect management

Who you are

Your skills and experience will include:

• Practical FM experience in logistics or similar, with good contractor management and compliance knowledge
• IWFM (desirable)
• Hands on! Comfortable getting into the detail, managing suppliers and driving things forward
• Adaptable and receptive to new ways of working and willing to adjust to changing demands and circumstances
• Excellent communication skills and thrives in a pressurised environment, adapting to changing requirements

Please note that we will operate a random Drug & Alcohol testing Policy at Lichfield.

What's in it for you?

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

• 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you've completed your probation

• Competitive holiday allowance with the option to buy more

• Strong pension and life assurance to help plan for the future

• Tailored induction and training to support your development from day one

• Exclusive perks and savings through our M&S Choices portal

• Market-leading family policies, including parental, adoption and neonatal leave

• 24/7 wellbeing support, including virtual GP access and mental health services

• One paid volunteer day a year to support a cause that matters to you

Everyone's welcome