261503 - Waiting List Officer

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

The remit of this post is to support the Health Records Management Team with the management of waiting lists ensuring achievement of National and local targets set by the Scottish Government, be responsible for the safe and timely booking of patients, which includes arranging Pre-Admission clinics. Work as part of a waiting list booking team to provide an efficient booking service for patients, from referral to treatment. This includes managing referrals, booking appointments and diagnostics, validation of waiting lists and housekeeping waiting lists to ensure all information is up to date and accurate.

Working Pattern: Hours of Work Mon - Tues 8:00am-4pm, Wednesday- Friday 08:00 - 15:30pm

AI tools like ChatGPT or Copilot can be great for planning and preparing your application-but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It's fine to use AI for ideas or to check spelling and grammar, but don't let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you-not an AI tool.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found in the further information for this vacancy.

Please note: we anticipate a high level of interest in this position and may close the vacancy early once a sufficient amount of applications are received. Therefore, please make sure you complete and submit your application at an early stage.

We will fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

For further information on what is included in the role and what skills/experience are being looked for, click on the links at the bottom of the screen to the job description and person specification. If after reading this information you have any questions, please contact Liam McLaughlin at 0131 537 1320.