Patient Booking Service Manager

We offer flexible working arrangements, including flexibility around start and finish times and the opportunity to work compressed hours across Monday to Friday, subject to service requirements.

We are particularly interested in individuals with experience of leading transformational change, managing performance and using data and insight to drive service improvements. Experience within healthcare, patient administration, information management or similar large-scale service environments would be advantageous.

For informal enquiries, please contact:

Jamie Forrester - Head of Health Records and Professional Lead Jamie.Forrester2@nhs.scot

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Additional information for candidates

Flexible Working

• Flexible working options may be available, depending on the role and service needs. If this is important to you, please discuss it at interview.

How to apply

• Apply online through Jobtrain

• Please note that this vacancy may close before the advertised closing date if a high number of applications are received. Early application is therefore advised.

• Please ensure the address on your application form reflects your current place of residence for your present workplace and can be verified through your identification documents.

• Do not upload a CV - CVs are not used for shortlisting

• Applications close at midnight on the stated closing date

• Once submitted, applications cannot be changed

Keeping in Touch

• We will contact you by email
• Please check your email (including junk folders) and your Jobtrain account regularly

Support and Accessibility

• Help with applying: https://www.careers.nhs.scot/how-to-apply/application-process/
• Jobtrain technical support: https://knowledge.jobtrain.co.uk/jobseeker
• Jobtrain accessibility statement:

https://www.eess.nhs.scot/jobtrain-accessibility-statement/

• If you need adjustments to support you through the recruitment process, please tell us

Internal candidates

• Some posts are internal only
• If you work for NHS Highland, make sure your Jobtrain profile shows this

What is it like to work for NHS Highland?

• Visit https://www.nhshighland.scot.nhs.uk/careers/ to find out more about living and working in our area
• Applications are welcome from Gaelic speakers

Tha fàilte air tagraidhean bho luchd‑labhairt na Gàidhlig

Care and compassion

Dignity and respect

Openness, honesty and responsibility

Quality and teamwork