Printer Repair and Refurbishment Technician

Job Summary

ABOUT US

Apogee is one of the UK's leading managed workplace services providers and part of HP Inc. We are a people-focused business that invests in career development, wellbeing and creating opportunities for our colleagues to grow. Alongside a competitive benefits package, we support professional development, community volunteering, wellbeing initiatives and employee recognition throughout the year.

JOB DETAILS

We are seeking an experienced and technically skilled Printer / Office Equipment Engineer to join our Repair Centre in Lincoln. The successful candidate will be responsible for the diagnosis, repair, build, configuration, and refurbishment of multifunctional devices and printers.

The primary purpose of this role is to deliver high-quality refurbishment, repair, and maintenance services for managed print equipment, ensuring devices are restored to optimal performance and reliability. The Refurbishment Engineer will work closely with internal teams to provide efficient, cost-effective solutions while maximising equipment lifespan and supporting sustainability initiatives.

This position is based at our Logistics Hub in Lincoln and is a workshop-based role, not a field service position.

A typical working pattern is Monday to Friday, from 8am- 5pm or 8.30 - 5.30, with a one-hour lunch break.

SKILLS AND EXPERIENCE REQUIRED

The ideal candidate will possess strong technical expertise across hardware and software platforms, excellent fault-finding and troubleshooting skills, and a proactive approach to delivering high-quality service. You will play a key role in ensuring devices are repaired, configured, and optimised to meet customer requirements, while maintaining high standards of quality, efficiency, and customer satisfaction, so previous expereince in troubleshooting faults and proven skills in repairing of equipment is required along with strong technical skills.

In addition, the Repair & Refurbishment Technician will support continuous improvement initiatives within the repair centre, contribute to the sharing of technical knowledge and best practices, and ensure all work is completed in accordance with company procedures, service level agreements, and industry standards.

We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward-thinking business.