House of Creed Account Manager Selfridges Trafford Park
at The Orange Square CompanyAbout the House of Creed
Founded in 1760, The House of Creed has cultivated the art of fine craftsmanship across seven generations, shaping a distinctive vision of Haute Perfumery where British tailoring meets French savoir-faire. Guided by its Art of Millésime, the finest ingredients are hand-weighed and aged in its ateliers near the Château de Fontainebleau, France. Through these meticulous steps, the House preserves and reinvents its heritage of savoir-faire, crafting timeless fragrances as a seal of elegance.
About the role
Key responsibilities
Including but not limited to:
Product Knowledge and Team Leadership:
Develop a comprehensive understanding of House of Creed Fragrances and ensure your team is equally knowledgeable.
Provide guidance, motivation and ongoing training to Luxury brand Ambassadors.
Sales Excellence and Stock Management:
Strategically achieve sales targets and maintain optimal stock levels. Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
Uphold impeccable standards of visual merchandising at the fragrance counter.
Relationship Management:
Cultivate and maintain strong relationships with stakeholders, both internally and externally.
Collaborate with external agencies to execute promotional activities effectively.
Compliance and Administration:
Ensure adherence to company policies and streamline administrative processes for efficiency.
Market Awareness:
Stay informed about industry trends and aprovide strategic insights to enhance business performance.
Communication and Reporting:
Maintain transparent communication channels with superiors and stakeholders.
Provide regular reports on sales performance and relevant activities.
Leadership and Motivation:
Exemplify positive leadership qualities and promptly address any challenges within the team.
Clearly communicate expectations and provide onging support and guidance.
Promotional Activities:
Identify and capitalise on promotional opportunities to maximise brand visibility and sales.
Collaborate with relevant parties to ensure the success of promotional initiatives.
Qualifications and Skills:
Proven track record in retail sales and management, particularly within the luxury fragrance or beauty sector.
Exceptional leadership abilities and effective team management skills.
Extensive knowledge of luxury products, with a focus on fragrances.
Demonstrate ability to exceed sales targets and drive business growth.
Strong organisational skills and proficiency in administrative tasks.
Familiarity with retail industry regulations and compliance standards
Line of reporting:
This role reports into the Sales and Education Manager
Why the House of Creed?
Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. : We celebrate differences and believe that a diverse team fosters creativity and innovation.
Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
Job Applicant Privacy Policy
We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.
This role is based in Selfridges Trafford Park.
Benefits
32 days paid annual leave (pro rata for part time employees)
Monthly competitive commission structure
Extra day off for your birthday
Product allocation with discounted rate
Clothing allowance
Contribution into company pension
Career progression & Training
Length of service rewards
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