Account Director EMEA

We are partnering with an ambitious international food services business operating across 11 EMEA countries, managing a $15 million portfolio through a blend of self-delivered operations and specialist subcontracted services. With a clear and exciting three-year growth plan, the business is entering a key phase of expansion and transformation, creating an opportunity for an experienced Account Director to play a pivotal leadership role.

The Opportunity

As Account Director, you will take full ownership of a significant multinational client partnership, ensuring the delivery of exceptional operational standards, commercial performance, and strategic growth. You will act as a trusted advisor to senior stakeholders, translating vision into action while maintaining a relentless focus on quality, innovation and value.

This is a highly visible role requiring an individual who can confidently lead diverse teams across multiple countries, influence senior decision-makers, and create solutions that deliver genuine commercial and operational value.

Key Responsibilities

Lead and develop strategic client relationships across the EMEA region.

Drive delivery excellence across the portfolio.

Manage a mix of self-delivered and subcontracted food service operations.

Shape and execute account growth strategies aligned to a three-year business plan.

Identify opportunities for innovation, efficiencies and service enhancement.

Ensure strong commercial governance, budget management and profitability.

Influence and engage senior stakeholders at client and board level.

Provide leadership, direction and support to regional operational teams.

Monitor performance through clear KPIs, ensuring consistent standards across the estate.

Champion best practice, continuous improvement and customer experience initiatives.

About You

Proven experience in a senior Account Director or Strategic Account leadership role.

Strong background within food services, hospitality, facilities management or contract catering.

Experience managing large, multi-site and multi-country operations.

Commercially minded with a strong understanding of P&L management and account growth.

Confident presenting to and influencing senior stakeholders.

Able to identify what represents genuine value for clients while protecting profitability.

Strategic thinker with the ability to translate vision into practical delivery.

Highly collaborative with excellent leadership and relationship-building skills.

Comfortable operating within a fast-paced, ambitious and growth-focused environment.

What's on Offer

Opportunity to lead a high-profile multinational account.

Significant influence over strategic direction and future growth.

International exposure across the EMEA region.

A business with clear investment plans and ambitious growth objectives.

Competitive salary and benefits package.

This is an outstanding opportunity for a commercially driven Account Director who thrives on responsibility, enjoys building long-term partnerships, and has the vision and confidence to help shape the future of a growing international business.