SAP Basis Consultant

SAP BASIS CONSULTANTS | BRAZIL or ARGENTINA | FULLY REMOTE | LONG TERM CONTRACT

We are seeking an experienced SAP Basis Consultant to support and deliver end‑to‑end services across SAP S/4HANA cloud environments for a portfolio of global customers across South America.

This role sits at the intersection of technical SAP delivery and customer engagement, with a strong focus on service quality, system performance, and ongoing lifecycle management within cloud environments.

Project details:

Location: Brazil or Argentina (Fully remote)

Contract: 12 months + extensions

Start: ASAP

Languages: Portuguese/Spanish + English

Key responsibilities:

Support SAP S/4HANA cloud environments including upgrades, infrastructure updates, and technical troubleshooting

Act as a primary point of contact for customers, leading service reviews and ongoing engagement activities

Manage and coordinate incident resolution, including major incidents and escalations

Oversee service delivery performance against SLAs and ensure continuous improvement

Support customer onboarding and transition into managed cloud services

Collaborate with internal delivery teams to ensure successful execution across the service lifecycle

Required Experience & Skills:

Strong SAP Basis background within enterprise environments

Hands-on experience with SAP S/4HANA and/or cloud platforms (HEC or similar)

Proven experience supporting upgrades, infrastructure, and technical operations

Experience working in customer-facing roles within consulting or managed services

Strong troubleshooting and problem-solving capabilities

Understanding of IT Service Management and incident handling processes

You'll be working directly with customers and technical teams, supporting cloud transitions, service delivery, technical requirements and critical issue resolution across complex SAP environments.

If you are available / interested, please respond with your updated CV for immediate consideration.