Healthcare Support Worker

We are recruiting for the Community Diagnostic Centres at Ely and Wisbech!

Are you passionate about exceptional healthcare and would you like to make a difference in your local community? The Community Diagnostic Centres (CDC) at Ely and Wisbech presents an exciting opportunity for the role of Healthcare Support Workers.

The aim of the CDC is to make it easier for people to access diagnostic services such as CT, X-Ray, MRI, Ultrasound, Echo and Respiratory outside of acute hospital facilities. This approach will help alleviate the pressure on hospitals, offer quicker access to tests, and enhance convenience for patients.

You will work as part of a multi-disciplinary team, assisting with patient care and performing dedicated specialised tasks including venepuncture and intravenous cannulation after appropriate training. You will also provide support with administrative tasks and act as a chaperone when required. You will serve as a champion for patient safety and act as an ambassador for NHS values ensuring excellent healthcare and customer service. The role is physically challenging where you would be expected to bend and to be on your feet for long periods of time.

This is a full time position, 37.5 flexible working hours per week in order to support a service that will eventually run 7 days a week and extended hours 7am-8pm. Please kindly note you will be required to attend training at Addenbrookes Hospital in Cambridge as part of your role.

Main duties of the job

• You will work as part of a team providing a high quality of service to patients, colleagues and the public.
• Under the direction of the registered practitioner in charge, ensure a smooth workflow by organising patients and liaising with the multi-disciplinary team.
• Prepare patients for diagnostic procedures including the completion of pre-procedural assessments/checklists and clinical observations.
• Ensure medical devices are ready for use including safety checks.
• Actively monitor and report any change in patient condition or any problem or hazard within the department to the registered practitioner in charge.

About us

Come Nurse with us...Cambridge University Hospitals NHS Foundation Trust is one of the largest teaching Trusts in the country. It comprises Addenbrooke's Hospital and the Rosie Hospital. We provide accessible high-quality healthcare for the local people of Cambridge and regional and national specialist services. It's a great place to nurse, work and live.

You will work on a vibrant hospital campus with a friendly community feel; we have excellent facilities to practise your skills and abilities to support your career pathway and development. Our values of Together - Safe, Kind, Excellent support the delivery of outstanding care. We have a fully electronic patient record system that is improving health-care quality; this is transforming services, improving patient safety and clinical outcomes.

Why choose Cambridge University Hospitals?

o Our values and reputation for outstanding careo Opportunities to experience a range of specialitieso Career and development opportunitieso Preceptorship and mentoring programmes delivered by a dedicated clinical education support teamo Research experience and opportunitieso Lovely location and quality of lifeo Excellent schools/colleges and transport links (road, rail and air)

Details

Date posted

15 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

per annum, pro-rata

Contract

Permanent

Working pattern

Full-time,

Part-time,

Flexible working

Reference number

180-B-269045

Job locations

Ely Community Diagnostic Centre

Princess of Wales Hospital

Ely

CB6 1DN

United Kingdom

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment

This vacancy will close at midnight on 25th October 2026

Interviews are due to be held on2nd November

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment

This vacancy will close at midnight on 25th October 2026

Interviews are due to be held on2nd November

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

Person Specification

Qualifications

Essential

• Holds National Care Certificate
• Holds Functional Skills Level 1 Maths and English or GCSE equivalent or undertake and achieve a pass following completion of level 1 functional skills assessment
• Demonstrates a commitment to further learning and development

Desirable

• Level 3 award in health care

Experience

Essential

• Experience of working in an environment under pressure
• Experience of working within a team
• Experience of communicating with individuals from a range of different backgrounds
• Experience of attention to detail - eg for recording in patient records
• Experience in the public sector

Desirable

• Experience of working within a health care environment.
• Experience working in a healthcare, social care organisation/setting or service industry requiring people contact.
• NHS Experience

Knowledge

Essential

• Understands the job role and specific knowledge in relation to tasks included in the job description or be prepared to undertake training to be able to gain appropriate knowledge.

Desirable

• Awareness of National and local priorities and initiatives

Skills

Essential

• Good communication skills (written and verbal).
• Able to work as a team.
• Able to carry out well defined routine tasks.
• Able to work on own initiative, following direction/supervision by a Registered Healthcare Practitioner.
• Able to relate well with patients/relatives/ visitors/colleagues/the multi-disciplinary team and wider Trust staff.
• Committed to delivering high standards of patient care.
• Friendly, open, empathetic and compassionate.
• Professional outlook and positive attitude. Able to meet the flexible needs of the role and duty roster.

Desirable

• Prepared to undertake coaching role for other HCSW's.
• IT skills

Additional Requirements

Essential

• The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.

Person Specification

Qualifications

Essential

• Holds National Care Certificate
• Holds Functional Skills Level 1 Maths and English or GCSE equivalent or undertake and achieve a pass following completion of level 1 functional skills assessment
• Demonstrates a commitment to further learning and development

Desirable

• Level 3 award in health care

Experience

Essential

• Experience of working in an environment under pressure
• Experience of working within a team
• Experience of communicating with individuals from a range of different backgrounds
• Experience of attention to detail - eg for recording in patient records
• Experience in the public sector

Desirable

• Experience of working within a health care environment.
• Experience working in a healthcare, social care organisation/setting or service industry requiring people contact.
• NHS Experience

Knowledge

Essential

• Understands the job role and specific knowledge in relation to tasks included in the job description or be prepared to undertake training to be able to gain appropriate knowledge.

Desirable

• Awareness of National and local priorities and initiatives

Skills

Essential

• Good communication skills (written and verbal).
• Able to work as a team.
• Able to carry out well defined routine tasks.
• Able to work on own initiative, following direction/supervision by a Registered Healthcare Practitioner.
• Able to relate well with patients/relatives/ visitors/colleagues/the multi-disciplinary team and wider Trust staff.
• Committed to delivering high standards of patient care.
• Friendly, open, empathetic and compassionate.
• Professional outlook and positive attitude. Able to meet the flexible needs of the role and duty roster.

Desirable

• Prepared to undertake coaching role for other HCSW's.
• IT skills

Additional Requirements

Essential

• The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust

Address

Ely Community Diagnostic Centre

Princess of Wales Hospital

Ely

CB6 1DN

United Kingdom

Employer's website

https://www.cuh.nhs.uk (Opens in a new tab)

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust

Address

Ely Community Diagnostic Centre

Princess of Wales Hospital

Ely

CB6 1DN

United Kingdom

Employer's website

https://www.cuh.nhs.uk (Opens in a new tab)

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment

This vacancy will close at midnight on 25th October 2026

Interviews are due to be held on2nd November

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

Qualifications

Essential

• Holds National Care Certificate
• Holds Functional Skills Level 1 Maths and English or GCSE equivalent or undertake and achieve a pass following completion of level 1 functional skills assessment
• Demonstrates a commitment to further learning and development

Desirable

• Level 3 award in health care

Experience

Essential

• Experience of working in an environment under pressure
• Experience of working within a team
• Experience of communicating with individuals from a range of different backgrounds
• Experience of attention to detail - eg for recording in patient records
• Experience in the public sector

Desirable

• Experience of working within a health care environment.
• Experience working in a healthcare, social care organisation/setting or service industry requiring people contact.
• NHS Experience

Knowledge

Essential

• Understands the job role and specific knowledge in relation to tasks included in the job description or be prepared to undertake training to be able to gain appropriate knowledge.

Desirable

• Awareness of National and local priorities and initiatives

Skills

Essential

• Good communication skills (written and verbal).
• Able to work as a team.
• Able to carry out well defined routine tasks.
• Able to work on own initiative, following direction/supervision by a Registered Healthcare Practitioner.
• Able to relate well with patients/relatives/ visitors/colleagues/the multi-disciplinary team and wider Trust staff.
• Committed to delivering high standards of patient care.
• Friendly, open, empathetic and compassionate.
• Professional outlook and positive attitude. Able to meet the flexible needs of the role and duty roster.

Desirable

• Prepared to undertake coaching role for other HCSW's.
• IT skills

Additional Requirements

Essential

• The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.