Business Administrator

Join our dedicated Adult Community Mental Health Team and make a real difference every day. We are seeking an exceptional Administrator to lead our administrative service, ensuring patients, clinicians and managers receive the high-quality support they need. This is a varied, rewarding and influential role within a friendly and supportive team. Based in Newton Abbot, the 36-hour post can be worked across either 4 or 5 days.

Main duties of the job

This is an exciting opportunity to lead and develop the administrative service for our busy Adult Community Mental Health Team based at Estuary House. Our Business Administrator plays a key role in supporting patients, clinicians and managers, helping to ensure the delivery of a responsive, high-quality service alongside keen and engaged colleagues.

You will lead a dedicated team of administrators in a positive and supportive environment where staff feel valued, motivated and empowered to succeed. Responsibilities include line management, recruitment, staff development and maintaining high standards of performance and service delivery.

Working closely with the Clinical Team Manager, you will help drive continuous improvement by developing and refining systems and processes that enable clinicians to work efficiently and maximise the time they spend supporting patients. You will promote effective communication, collaboration and problem-solving across the team.

The role includes minuting meetings, maintaining staffing and patient systems, ensuring compliance with Trust standards and fostering a culture of teamwork and engagement.

We are looking for a proactive and organised leader with excellent IT skills, strong attention to detail and outstanding organisational abilities. Most importantly, you will be passionate about supporting others and making a real difference to both staff and patients.

If this sounds like you, please apply.

About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

Details

Date posted

15 October 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year

Pro Rata (36 hours per week)

Contract

Permanent

Working pattern

Part-time

Reference number

C9369-26-0678-2

Job locations

Devon Partnership NHS Trust

Estuary House

Collett Way, Brunel Ind Estate

Newton Abbot

Devon

TQ12 4PH

United Kingdom

Job responsibilities

Please refer to the attached Job Description and Person specification which will provide you with further information on this role.

Job responsibilities

Please refer to the attached Job Description and Person specification which will provide you with further information on this role.

Person Specification

Qualifications

Essential

• Level 4 Diploma in Business Administration (or equivalent qualification or experience)
• GCSE (or equivalent) in Maths and English
• Evidence of continuing professional and personal development relevant to the role

Desirable

• ICDL (International Computer Driving License), or equivalent experience

Experience

Essential

• Significant experience of working within a busy administrative, operational or healthcare environment;
• Experience of coordinating administrative services and supporting teams to meet service objectives and performance standards;
• Experience of supporting managers with workforce, governance, performance or operational activities;
• Experience of using multiple IT systems, databases and Microsoft Office applications to manage workloads and maintain accurate record;
• Experience of producing accurate reports, meeting documentation and correspondence to a high standard.

Desirable

• Previous experience in a Healthcare or Social Care administrative setting

Knowledge

Essential

• Ability to manage diverse workload whilst dealing with frequent interruptions;
• Ability to meet deadlines and to work under pressure;
• Exceptional organisational skills and ability to prioritise.

Team Management Skills

Essential

• Ability to plan, organise, prioritise, coordinate and work flexibly;
• Able to deal with difficult situations amidst a complex workforce environment.
• Ability to work without direct supervision on a day to day basis;
• Proven ability to maintain high levels of accuracy and attention to detail when processing information and records.
• Ability to recognise and manage challenging situations in a calm and professional manner.

Desirable

• Formal or informal management training;
• Formal or informal health rostering/staff workforce training;
• Knowledge of NHS policies and procedures.

Person Specification

Qualifications

Essential

• Level 4 Diploma in Business Administration (or equivalent qualification or experience)
• GCSE (or equivalent) in Maths and English
• Evidence of continuing professional and personal development relevant to the role

Desirable

• ICDL (International Computer Driving License), or equivalent experience

Experience

Essential

• Significant experience of working within a busy administrative, operational or healthcare environment;
• Experience of coordinating administrative services and supporting teams to meet service objectives and performance standards;
• Experience of supporting managers with workforce, governance, performance or operational activities;
• Experience of using multiple IT systems, databases and Microsoft Office applications to manage workloads and maintain accurate record;
• Experience of producing accurate reports, meeting documentation and correspondence to a high standard.

Desirable

• Previous experience in a Healthcare or Social Care administrative setting

Knowledge

Essential

• Ability to manage diverse workload whilst dealing with frequent interruptions;
• Ability to meet deadlines and to work under pressure;
• Exceptional organisational skills and ability to prioritise.

Team Management Skills

Essential

• Ability to plan, organise, prioritise, coordinate and work flexibly;
• Able to deal with difficult situations amidst a complex workforce environment.
• Ability to work without direct supervision on a day to day basis;
• Proven ability to maintain high levels of accuracy and attention to detail when processing information and records.
• Ability to recognise and manage challenging situations in a calm and professional manner.

Desirable

• Formal or informal management training;
• Formal or informal health rostering/staff workforce training;
• Knowledge of NHS policies and procedures.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Devon Partnership NHS Trust

Address

Devon Partnership NHS Trust

Estuary House

Collett Way, Brunel Ind Estate

Newton Abbot

Devon

TQ12 4PH

United Kingdom

Employer's website

https://www.dpt.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Devon Partnership NHS Trust

Address

Devon Partnership NHS Trust

Estuary House

Collett Way, Brunel Ind Estate

Newton Abbot

Devon

TQ12 4PH

United Kingdom

Employer's website

https://www.dpt.nhs.uk/ (Opens in a new tab)

Job responsibilities

Please refer to the attached Job Description and Person specification which will provide you with further information on this role.

Qualifications

Essential

• Level 4 Diploma in Business Administration (or equivalent qualification or experience)
• GCSE (or equivalent) in Maths and English
• Evidence of continuing professional and personal development relevant to the role

Desirable

• ICDL (International Computer Driving License), or equivalent experience

Experience

Essential

• Significant experience of working within a busy administrative, operational or healthcare environment;
• Experience of coordinating administrative services and supporting teams to meet service objectives and performance standards;
• Experience of supporting managers with workforce, governance, performance or operational activities;
• Experience of using multiple IT systems, databases and Microsoft Office applications to manage workloads and maintain accurate record;
• Experience of producing accurate reports, meeting documentation and correspondence to a high standard.

Desirable

• Previous experience in a Healthcare or Social Care administrative setting

Knowledge

Essential

• Ability to manage diverse workload whilst dealing with frequent interruptions;
• Ability to meet deadlines and to work under pressure;
• Exceptional organisational skills and ability to prioritise.

Team Management Skills

Essential

• Ability to plan, organise, prioritise, coordinate and work flexibly;
• Able to deal with difficult situations amidst a complex workforce environment.
• Ability to work without direct supervision on a day to day basis;
• Proven ability to maintain high levels of accuracy and attention to detail when processing information and records.
• Ability to recognise and manage challenging situations in a calm and professional manner.

Desirable

• Formal or informal management training;
• Formal or informal health rostering/staff workforce training;
• Knowledge of NHS policies and procedures.