Cancer Support Worker

We are expanding our Cancer Clinical Nurse Specialist teams here at Imperial, and this is an exciting opportunity to take on new Cancer Support Workers in either Skin or Colorectal. You will become a valued member of one of these teams of Cancer CNSs within the specialty, supporting to deliver personalised care.

The role will support patients with cancer and those important to them throughout their care at Imperial, from diagnosis, through treatment to end of life care or living with and beyond cancer.

The ideal candidate will have experience of assessing the holistic needs of clients or patients, strong communication skills, and a good understanding of cancer pathways. You will be expected to be a team player but also work autonomously escalating when appropriate to one of the CNSs.

It would be desirable for candidates to have experience working with those affected by cancer, performing holistic needs assessments (HNA) and specialty knowledge, however this is not essential, and training will be provided when necessary.

It is essential that candidates are committed to providing high-quality compassionate care to patients both directly and indirectly; through assessments, support and care coordination. While being able to work collaboratively with the Cancer CNSs to improve the information and support available for specific groups of patients.

Our services work across 3 hospital sites, some roles may require cross site travel.

Main duties of the job

• The main purpose of the Macmillan Cancer Support Workers is to support people to navigate the complex health and social care system during and following completion of cancer treatment.
• The post holder will coordinate care by working collaboratively with the Macmillan Cancer Navigator Service to ensure all patients have a single point of access, including rapid re-entry into the system for those people identified as having urgent or specialist needs; and coordinate care, education and support for people with non-complex care needs.
• The post holder will work within the speciality Clinical Nurse Specialist (CNS) team providing patients with personalised care in collaboration with the wider cancer team.
• To provide information and support to enable cancer patients and their carers to navigate the health and social care system.
• Co-ordinate care for patients with non-complex needs (level one - supported self-management - National Cancer Survivorship Initiative risk stratification model)
• Co-ordinate education and support for people with non-complex care needs
• Deliver personalised care to cancer patients.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

Environmental sustainabilityClimate change and poor air quality is a health emergency that harms people's health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan.

Details

Date posted

15 October 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£34,186 to £37,389 a year

per annum inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

290-CR-2105

Job locations

Trustwide

London

W2 1NY

United Kingdom

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Person Specification

GSCE Grades A - C in Maths and English.

Essential

• GSCE Grades A - C in Maths and English.
• NVQ Level 3 in Health and Social Care or equivalent or working towards.
• Educated to foundation degree or equivalent level of experience/knowledge

Desirable

• Willingness to undertake further education and training applicable to the role including diploma and degree level study.

Experience

Essential

• Experience of working with cancer patients and their families
• Experience as an HCA involved in direct patient care or relevant health or social care experience at AFC Band 3 or equivalent.

Desirable

• Experience working in NHS acute trust and/or multidisciplinary workforce
• Experience of reception work or work dealing with the general public in person and on the phone.
• Experience managing patient records and database.

Skills/Knowledge/ Abilities

Essential

• Able to take responsibility, under supervision of the CNS, for assigned routine tasks in the clinical and non-clinical setting

Desirable

• Possess good IT skills, with experience of spreadsheets, e-mail, databases and word processing packages

Person Specification

GSCE Grades A - C in Maths and English.

Essential

• GSCE Grades A - C in Maths and English.
• NVQ Level 3 in Health and Social Care or equivalent or working towards.
• Educated to foundation degree or equivalent level of experience/knowledge

Desirable

• Willingness to undertake further education and training applicable to the role including diploma and degree level study.

Experience

Essential

• Experience of working with cancer patients and their families
• Experience as an HCA involved in direct patient care or relevant health or social care experience at AFC Band 3 or equivalent.

Desirable

• Experience working in NHS acute trust and/or multidisciplinary workforce
• Experience of reception work or work dealing with the general public in person and on the phone.
• Experience managing patient records and database.

Skills/Knowledge/ Abilities

Essential

• Able to take responsibility, under supervision of the CNS, for assigned routine tasks in the clinical and non-clinical setting

Desirable

• Possess good IT skills, with experience of spreadsheets, e-mail, databases and word processing packages

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Trustwide

London

W2 1NY

United Kingdom

Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Trustwide

London

W2 1NY

United Kingdom

Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

GSCE Grades A - C in Maths and English.

Essential

• GSCE Grades A - C in Maths and English.
• NVQ Level 3 in Health and Social Care or equivalent or working towards.
• Educated to foundation degree or equivalent level of experience/knowledge

Desirable

• Willingness to undertake further education and training applicable to the role including diploma and degree level study.

Experience

Essential

• Experience of working with cancer patients and their families
• Experience as an HCA involved in direct patient care or relevant health or social care experience at AFC Band 3 or equivalent.

Desirable

• Experience working in NHS acute trust and/or multidisciplinary workforce
• Experience of reception work or work dealing with the general public in person and on the phone.
• Experience managing patient records and database.

Skills/Knowledge/ Abilities

Essential

• Able to take responsibility, under supervision of the CNS, for assigned routine tasks in the clinical and non-clinical setting

Desirable

• Possess good IT skills, with experience of spreadsheets, e-mail, databases and word processing packages