Apprentice Sales Insurance Consultant

Join our sales team and receive full training and support to help you succeed. You'll speak to customers who have already shown interest in our products, so there's no cold calling. Build rapport, provide great service, and develop a rewarding career with excellent progression opportunities.

What you will do

The apprentice will support the sales team by speaking with new customers, providing insurance quotations, and following up on outstanding business opportunities.

Duties include:

• Making and receiving calls
• Managing scheduled callback
• Updating company systems
• Delivering excellent customer service
• Ensuring all work is completed in line with company, industry, and regulatory requirements

Training

Full training will be provided through a combination of on-the-job learning and support from our training provider.

All training will take place within the workplace during working hours and will lead to the successful completion of the Level 2 Customer Service Practitioner Apprenticeship Standard.

After the apprenticeship

From day one, you'll receive full training and ongoing support to help you develop your skills. Successful apprentices will be offered a full-time position, with opportunities to progress into senior sales and specialist insurance roles within the business.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Analytical skills
• Logical
• Team working
• Initiative
• Patience

Qualifications

• Essential: GCSE, English Language (grade Grade 4-9 or A*-C)
• Essential: GCSE, English Literature (grade Grade 4-9 or A*-C)
• Essential: GCSE, Maths (grade Grade 4-9 or A*-C)

Benefits

Benefits include 28 days' annual leave, extra time off for selling add-ons, work anniversary gifts, Employee of the Month awards, and seasonal treats such as advent calendars and Christmas gifts.

About the employer

XYZ Insurance Services Ltd is a UK insurance broker specialising in niche motor insurance products. Established in 2008, we have built a strong reputation for providing tailored insurance solutions, expert advice, and outstanding customer service. With over 20 years of industry experience, we help protect drivers and businesses across the UK.

Apprenticeship details

• Course: Customer service practitioner (level 2), Sales, marketing and procurement
• Apprenticeship level: Intermediate (level 2)
• Training provider: RM TRAINING (UK) LIMITED
• Expected duration: 1 Year
• Hours: 35 hours a week. Working week: Monday to Friday, 9:00am to 5:00pm, with a one-hour unpaid lunch break. No evening or weekend working required.
• Start date: 19 October 2026
• Positions available: 2
• Wage: £14,560 a year