Band 3 Administrator - HIV, Immunology, Gastro and Hepatology

Research Administrator - Band 3 - HIV, Immunology, Gastro, Hepatology (HIGH) Research Team

Are you looking for a new challenge in a team with a fast-developing portfolio of research?

We are advertising for an organised, enthusiastic and friendly administrator to join the HIGH Research Team.

The post will be part of a high-performing research team and will provide administrative, financial and invoice management support.

The successful candidate will be proactive, organised and will enjoy being part of a team that are striving to improve patient care through high quality research.

As part of this friendly team you will help us to deliver our portfolio of research/governance/commercial studies and contribute to improving the care for this group of patients.

This role will offer an opportunity to develop administrative and finance skills through supported, hands on experience but also ongoing training in finance management and research processes.

If you would like to learn more about the role please do get in touch, we welcome informal visits.

Please contact louise.jennings@nbt.nhs.uk, louise.jennings3@nhs.net and lana.ward@nbt.nhs.uk, lana.ward@nhs.net. or telephone 0117 414 8133

Main duties of the job

The post-holder must be competent in managing databases, excel spreadsheets and all microsoft programs. Training and support will be provided.

We are looking for someone with experienced administrative skills to support the research delivery teams and liaise with external organisations. Effective written and interpersonal communication is essential due to the nature of the role.

We are a well established research team offering a friendly and supportive work environment with access to relevant learning and training opportunities to support your development.

About us

Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations,operatingfrom three main sites at Southmead, Bristol citycentreand Weston.

Details

Date posted

16 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

Contract

Fixed term

Duration

1 years

Working pattern

Full-time

Reference number

339-ST8202-LMH

Job locations

Southmead Hospital

Clinical Research Centre

Bristol

BS10 5NB

United Kingdom

Job responsibilities

The post holder will have;

• Excellent communication skills
• Excellent working knowledge of the full range of Microsoft Office applications
• Previous administrative experience including dealing members of the public, prioritising and organising work, including filing

They must be able to communicate effectively with all groups of staff and patients via telephone, email and face-to-face.

The main duties of the post will involve:

• Providing administrative support to the research teams as appropriate:
• Entering data on to databases
• Sending questionniares to patients
• Collecting Patient Reported Outcome Measure Scores from patients
• Administration of research study documentation.
• Maintaining accurate study records on individual study databases and the Trust R&D database.
• Providing support to the research team by:
• Typing and amending documents
• Photocopying, printing, sending emails as and when required
• booking couriers for sample shipment
• booking patient appointments
• Using initiative to manage own workload independently, referring to Line Manager when difficulties are encountered
• Promoting systems and excellent communication between research infrastructure team and external parties and ensure this is maintained by:
• arranging & attending team meetings to provide/receive feedback
• arranging & attending meetings with external vendors
• Ensuring there is an effective system in place for passing on messages
• Maintaining a safe and secure working environment for self, internal and external visitors

Handling personal, sensitive (commercially and otherwise), confidential information.

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

Job responsibilities

The post holder will have;

• Excellent communication skills
• Excellent working knowledge of the full range of Microsoft Office applications
• Previous administrative experience including dealing members of the public, prioritising and organising work, including filing

They must be able to communicate effectively with all groups of staff and patients via telephone, email and face-to-face.

The main duties of the post will involve:

• Providing administrative support to the research teams as appropriate:
• Entering data on to databases
• Sending questionniares to patients
• Collecting Patient Reported Outcome Measure Scores from patients
• Administration of research study documentation.
• Maintaining accurate study records on individual study databases and the Trust R&D database.
• Providing support to the research team by:
• Typing and amending documents
• Photocopying, printing, sending emails as and when required
• booking couriers for sample shipment
• booking patient appointments
• Using initiative to manage own workload independently, referring to Line Manager when difficulties are encountered
• Promoting systems and excellent communication between research infrastructure team and external parties and ensure this is maintained by:
• arranging & attending team meetings to provide/receive feedback
• arranging & attending meetings with external vendors
• Ensuring there is an effective system in place for passing on messages
• Maintaining a safe and secure working environment for self, internal and external visitors

Handling personal, sensitive (commercially and otherwise), confidential information.

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

Person Specification

Education/Training/Qualifications

Essential

• Level 3 qualifications (such as A levels, diploma level 3, NVQ 3 etc) or equivalent qualifications or relevant experience
• Maintain mandatory training required for the role
• Undertake and maintain ICH-GCP certification

Work Experience

Essential

• Competent IT/digital literacy skills and expectation to develop these in line with the needs of the service
• Previous administrative or relevant experience
• Demonstrates continuous professional development (CPD).
• Effective communication, interpersonal, and influencing skills
• Able to prioritise, organise, and make decisions in relation to own work with support
• Attention to detail and ability to meet deadlines
• Willingness to support junior staff
• Able to deal with non-routine enquiries and situations

Knowledge/Skills/Abilities

Essential

• Experience in administrative or research-related tasks.
• Experience in working to protocols, policies, and procedures

Desirable

• Experience in contributing to service improvement or development

Persoanl Qualities

Essential

• Adaptability and flexibility to meet the needs of the service
• Ability to work under pressure and promote a positive working environment

Desirable

• Ability to be mobile to meet the needs of the post

Person Specification

Education/Training/Qualifications

Essential

• Level 3 qualifications (such as A levels, diploma level 3, NVQ 3 etc) or equivalent qualifications or relevant experience
• Maintain mandatory training required for the role
• Undertake and maintain ICH-GCP certification

Work Experience

Essential

• Competent IT/digital literacy skills and expectation to develop these in line with the needs of the service
• Previous administrative or relevant experience
• Demonstrates continuous professional development (CPD).
• Effective communication, interpersonal, and influencing skills
• Able to prioritise, organise, and make decisions in relation to own work with support
• Attention to detail and ability to meet deadlines
• Willingness to support junior staff
• Able to deal with non-routine enquiries and situations

Knowledge/Skills/Abilities

Essential

• Experience in administrative or research-related tasks.
• Experience in working to protocols, policies, and procedures

Desirable

• Experience in contributing to service improvement or development

Persoanl Qualities

Essential

• Adaptability and flexibility to meet the needs of the service
• Ability to work under pressure and promote a positive working environment

Desirable

• Ability to be mobile to meet the needs of the post

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bristol NHS Foundation Trust

Address

Southmead Hospital

Clinical Research Centre

Bristol

BS10 5NB

United Kingdom

Employer's website

https://www.nbt.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Bristol NHS Foundation Trust

Address

Southmead Hospital

Clinical Research Centre

Bristol

BS10 5NB

United Kingdom

Employer's website

https://www.nbt.nhs.uk/ (Opens in a new tab)

Job responsibilities

The post holder will have;

• Excellent communication skills
• Excellent working knowledge of the full range of Microsoft Office applications
• Previous administrative experience including dealing members of the public, prioritising and organising work, including filing

They must be able to communicate effectively with all groups of staff and patients via telephone, email and face-to-face.

The main duties of the post will involve:

• Providing administrative support to the research teams as appropriate:
• Entering data on to databases
• Sending questionniares to patients
• Collecting Patient Reported Outcome Measure Scores from patients
• Administration of research study documentation.
• Maintaining accurate study records on individual study databases and the Trust R&D database.
• Providing support to the research team by:
• Typing and amending documents
• Photocopying, printing, sending emails as and when required
• booking couriers for sample shipment
• booking patient appointments
• Using initiative to manage own workload independently, referring to Line Manager when difficulties are encountered
• Promoting systems and excellent communication between research infrastructure team and external parties and ensure this is maintained by:
• arranging & attending team meetings to provide/receive feedback
• arranging & attending meetings with external vendors
• Ensuring there is an effective system in place for passing on messages
• Maintaining a safe and secure working environment for self, internal and external visitors

Handling personal, sensitive (commercially and otherwise), confidential information.

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

Education/Training/Qualifications

Essential

• Level 3 qualifications (such as A levels, diploma level 3, NVQ 3 etc) or equivalent qualifications or relevant experience
• Maintain mandatory training required for the role
• Undertake and maintain ICH-GCP certification

Work Experience

Essential

• Competent IT/digital literacy skills and expectation to develop these in line with the needs of the service
• Previous administrative or relevant experience
• Demonstrates continuous professional development (CPD).
• Effective communication, interpersonal, and influencing skills
• Able to prioritise, organise, and make decisions in relation to own work with support
• Attention to detail and ability to meet deadlines
• Willingness to support junior staff
• Able to deal with non-routine enquiries and situations

Knowledge/Skills/Abilities

Essential

• Experience in administrative or research-related tasks.
• Experience in working to protocols, policies, and procedures

Desirable

• Experience in contributing to service improvement or development

Persoanl Qualities

Essential

• Adaptability and flexibility to meet the needs of the service
• Ability to work under pressure and promote a positive working environment

Desirable

• Ability to be mobile to meet the needs of the post