Administrator - West Neighbourhood District Nurse

We are TraffordLocal Care Organisation - an exciting, public-sector organisation bringing together NHS community health services and adultsocial care services in Trafford. We're driven by the aim of improving the health of local people in Trafford by working across organisational boundaries.

Our community healthcare teams in adults and children's services are employed by Manchester University NHS Foundation Trust and deployed to us, linking closely with our colleagues in Manchester Local Care Organisation. Our teams work as one and together we will make a massive difference to the health of people in Trafford.

This District Nursing team is a team of dedicated, highly trained nurses who provide nursing care for housebound patient in the West Neighbourhood of Trafford. The nursing care provided by the team includes a range of different clinical interventions including wound care and care at the end of life. The support from a dedicated administrator will be valuable in maximising clinical time and improving the care delivered to patients. We will provide a welcoming, warm team and support to develop further knowledge and skills in this area.

The team is based at Trafford General Hospital

Main duties of the job

The role will assist the nursing team in providing an efficient business support function within a specialist service area. They will work collaboratively with colleagues, partners, patients and other stakeholders to meet service needs.

Tasks include:

Handling incoming telephone calls from nursing colleagues in a professional manner.

Taking and relaying accurate messages.

Supporting the daily Co-ordinator.

Managing incoming queries by email and internal system tasks / monitor referrals and patient contacts on the patient electronic system (EMIS) and liaising with the nursing team.

To process, maintain and input data using a variety of IT systems including Word, Excel, Outlook, EMIS and internal applications

Update internal systems with patient information and updates.

Ordering and monitoring of equipment, medical supplies, stationery and uniform using NHS Supplychain and Centros.

Communicate with patients in the event of delayed visits.

Collect patient feedback.

Communicate with suppliers to confirm stock received when required.

Creating patient files and ensuring stock of paperwork.

Archiving and scanning.

Report and follow up on any Estates or Health and Safety issues.

Organising the office environment ensuring a safe working space for the team.

Supporting admin colleagues in the other three District Nursing Neighbourhoods.

Other administrative tasks as requested by the team.

About us

Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - a great place to shape your career.With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.At MFT, your role matters, your impact is real, and you're part of something bigger from day one.

Details

Date posted

16 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

349-LCOD-8311013-RL3

Job locations

Trafford General Hospital

Moorside Road

Davyhulme, Urmston

M41 5SL

United Kingdom

Job responsibilities

IMPORTANT CANDIDATE INFORMATION

To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading.

Explore Inside MFT Your Candidate Place

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided.

Closing vacancy listings early

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Disclosure and Barring Service (DBS) check

As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.

What is a DBS Check?

A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role.

Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists.

Who Needs a DBS Check

Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS

At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december

DBS Update Service

Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Job responsibilities

IMPORTANT CANDIDATE INFORMATION

To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading.

Explore Inside MFT Your Candidate Place

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided.

Closing vacancy listings early

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Disclosure and Barring Service (DBS) check

As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.

What is a DBS Check?

A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role.

Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists.

Who Needs a DBS Check

Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS

At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december

DBS Update Service

Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Person Specification

Qualifications

Essential

• Good standard of numeracy and literacy
• Evidence of recent further development / training to NVQ 3 Level

Desirable

• IT qualification or equivalent

Skills/knowledge & understanding

Essential

• Able to deal confidently and professionally with all members of the MDT including patients and their families, resolving queries and progress chasing.
• Ability to analyse information to resolve problems
• Good organisational skills
• Excellent communication skills
• Well-developed negotiating and motivating skills
• Experience of servicing minutes and minute taking
• Ability to utilise a range of IT programmes, including Microsoft Office Suite including knowledge of Microsoft Access and PowerPoint

Desirable

• Knowlegde of the Health Service
• Knowledge of Patient Administration Systems e.g. EMIS/HIVE

Experience

Essential

• Demonstrable experience of working within an office environment

Desirable

• Experience of working within the NHS in a support role

Personal attributes/abilities

Essential

• Ability to work as part of a team as well as on initiative
• Adaptable with a flexible approach to work and working hours
• Good customer service skills
• Willingness to work flexibly at various locations in the service
• Ability to travel between various locations in the community

Desirable

• Recognition of own limitations/flexibility

Person Specification

Qualifications

Essential

• Good standard of numeracy and literacy
• Evidence of recent further development / training to NVQ 3 Level

Desirable

• IT qualification or equivalent

Skills/knowledge & understanding

Essential

• Able to deal confidently and professionally with all members of the MDT including patients and their families, resolving queries and progress chasing.
• Ability to analyse information to resolve problems
• Good organisational skills
• Excellent communication skills
• Well-developed negotiating and motivating skills
• Experience of servicing minutes and minute taking
• Ability to utilise a range of IT programmes, including Microsoft Office Suite including knowledge of Microsoft Access and PowerPoint

Desirable

• Knowlegde of the Health Service
• Knowledge of Patient Administration Systems e.g. EMIS/HIVE

Experience

Essential

• Demonstrable experience of working within an office environment

Desirable

• Experience of working within the NHS in a support role

Personal attributes/abilities

Essential

• Ability to work as part of a team as well as on initiative
• Adaptable with a flexible approach to work and working hours
• Good customer service skills
• Willingness to work flexibly at various locations in the service
• Ability to travel between various locations in the community

Desirable

• Recognition of own limitations/flexibility

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Trafford General Hospital

Moorside Road

Davyhulme, Urmston

M41 5SL

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Trafford General Hospital

Moorside Road

Davyhulme, Urmston

M41 5SL

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Job responsibilities

IMPORTANT CANDIDATE INFORMATION

To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading.

Explore Inside MFT Your Candidate Place

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided.

Closing vacancy listings early

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Disclosure and Barring Service (DBS) check

As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.

What is a DBS Check?

A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role.

Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists.

Who Needs a DBS Check

Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS

At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december

DBS Update Service

Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Qualifications

Essential

• Good standard of numeracy and literacy
• Evidence of recent further development / training to NVQ 3 Level

Desirable

• IT qualification or equivalent

Skills/knowledge & understanding

Essential

• Able to deal confidently and professionally with all members of the MDT including patients and their families, resolving queries and progress chasing.
• Ability to analyse information to resolve problems
• Good organisational skills
• Excellent communication skills
• Well-developed negotiating and motivating skills
• Experience of servicing minutes and minute taking
• Ability to utilise a range of IT programmes, including Microsoft Office Suite including knowledge of Microsoft Access and PowerPoint

Desirable

• Knowlegde of the Health Service
• Knowledge of Patient Administration Systems e.g. EMIS/HIVE

Experience

Essential

• Demonstrable experience of working within an office environment

Desirable

• Experience of working within the NHS in a support role

Personal attributes/abilities

Essential

• Ability to work as part of a team as well as on initiative
• Adaptable with a flexible approach to work and working hours
• Good customer service skills
• Willingness to work flexibly at various locations in the service
• Ability to travel between various locations in the community

Desirable

• Recognition of own limitations/flexibility