Team Leader

The Sterile Services department (SSD) provides essential services of reprocessing surgical instruments and Endoscopes for use in wards and departments within the trust and outside practices.

As an SSD Team Leader the post holder will have the opportunity to work within a friendly and skilled team, providing essential support to clinical service providers.

To be responsible for a team of staff employed in Sterile Services Department (including EDU & QI).

To be accountable for the day to day running of the team and ensuring that accepted standards are met and procedures and practices are carried out accordingly.

To ensure that clinical procedures within the Norfolk & Norwich University Hospital NHS Foundation Trust are supported with disinfected/sterilised equipment delivered effectively, efficiently and economically.

To respond positively to new, changing and growing customer requirements and expectations.

To support the delivery of a high quality, safe and compassionate healthcare service. All staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Integrity, Dedication and Excellence.

The successful candidate will be required to work a weekend rostering structure and 2 Bank Holidays in the year.

This role is for working a rotation of evening and night shifts 14:00 - 22:00 and 22:00 - 06:00. With an option for a fixed night shift depending on service needs.

Main duties of the job

• Take all steps possible to safeguard the welfare and safety during working hours of staff in the department, and to be aware of the Health & Safety at work act 1974.
• To comply with the requirements of the Health & Safety Legislation, COSHH Regulations and Universal Precautions. To be aware of and observe the Trust's policy with regard to Smoking and the Consumption of Alcohol.
• Demonstrate competency in participating in emergency procedures e.g. Majax/Fire.
• Report all incidents and accidents involving staff /user and complete accurate statements and reports.
• Requisition of consumable items using Oracle EP2P
• First line management of sickness/ annual leave
• To be responsible for conducting return to work sickness interviews.
• To undertake staff appraisals.
• To assist in basic training of new members of staff and to assist in the further training of Sterile Services employees and other staff where appropriate.
• To determine and allocate overtime duty where indicated

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Details

Date posted

15 October 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year

per annum

Contract

Permanent

Working pattern

Full-time,

Flexible working

Reference number

234-26-A0983

Job locations

Norfolk and Norwich University Hospital

Norwich

NR4 7UY

United Kingdom

Job responsibilities

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Job responsibilities

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Person Specification

Qualifications

Essential

• Significant experience in Sterile Services
• Certificate for Sterile Services NVQ 3 or equivalent experience
• Foundation Management course or equivalent
• Good general standard of literacy and numeracy

Experience

Essential

• Awareness of standards of hygiene

Skills

Essential

• Good communication and interpersonal skills
• Motivated and enthusiastic
• Flexible - able to multi-task and prioritise
• Preference for working in and supporting a team

Attitude

Essential

• Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
• Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Person Specification

Qualifications

Essential

• Significant experience in Sterile Services
• Certificate for Sterile Services NVQ 3 or equivalent experience
• Foundation Management course or equivalent
• Good general standard of literacy and numeracy

Experience

Essential

• Awareness of standards of hygiene

Skills

Essential

• Good communication and interpersonal skills
• Motivated and enthusiastic
• Flexible - able to multi-task and prioritise
• Preference for working in and supporting a team

Attitude

Essential

• Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
• Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Norfolk and Norwich University Hospital

Norwich

NR4 7UY

United Kingdom

Employer's website

https://www.nnuh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Norfolk and Norwich University Hospital

Norwich

NR4 7UY

United Kingdom

Employer's website

https://www.nnuh.nhs.uk/ (Opens in a new tab)

Job responsibilities

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Qualifications

Essential

• Significant experience in Sterile Services
• Certificate for Sterile Services NVQ 3 or equivalent experience
• Foundation Management course or equivalent
• Good general standard of literacy and numeracy

Experience

Essential

• Awareness of standards of hygiene

Skills

Essential

• Good communication and interpersonal skills
• Motivated and enthusiastic
• Flexible - able to multi-task and prioritise
• Preference for working in and supporting a team

Attitude

Essential

• Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
• Demonstrates understanding and commitment to Equality, Diversity and Inclusion