Data Protection Case Officer

Under the Data Protection Act data subjects have a right to have access to and copies of their records, this role is to assist in the provision of these records

You will be required to work as part of a small team, communicating effectively and courteously with a wide range of internal and external personnel.

You will be involved in all aspects of locating personal files both physical and electronic and preparing them for disclosure to a tight deadline.

Main duties of the job

To work on own initiative to prioritise, assist with the management and allocation of the administrative workload of the department within clearly defined policies and procedures, but understand when to escalate for assistance.

To clearly and accurately identify information which will be released to outside agencies and individuals (restricting information where appropriate), adhering to the Data Protection Act 2018, UK General Data Protection Regulation and Access to Health Records Act 1990

To record all requests on Datix (reporting system)

To receive, log and action any incidences of misfiled personal identifiable information.

To take calls from the public, solicitors and the Police in response to their requests.

About us

Royal Cornwall Hospitals NHS Trust (RCHT) is at the heart of acute and specialist care for Cornwall and the Isles of Scilly. We care for a population of around 470,000 people, a number that increases during visitor seasons. We employ around 6,700 staff, united by a shared commitment to deliver safe, high-quality care. We provide services across three main hospital sites, with around 780 inpatient beds:

• Royal Cornwall Hospital in Truro
• St Michael's Hospital in Hayle
• West Cornwall Hospital in Penzance

As a teaching hospital, we're proud to work in partnership with the University of Exeter Medical School, the University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School, supporting the next generation of health professionals. We're committed to staying at the forefront of medical advance; investing in our people, developing our facilities, and expanding the specialist care we can offer locally so more patients can receive the care they need closer to home. We have a growing reputation for research and innovation that helps shape better care for the future. The Knowledge Spa, located on our Truro site, is a vibrant hub for medical, nursing and professional education across clinical and non-clinical roles. It plays a vital role in attracting, developing and retaining highly skilled teams.

We are driven by one clear ambition, Outstanding Care for One and All, care that's safe, kind and high-quality. We are RCHT.

Details

Date posted

16 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

pa pro rata

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

156-8310491

Job locations

Royal Cornwall Hospitals Trust

Truro

TR1 3LJ

United Kingdom

Job responsibilities

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following:

Identity Checks

Professional registration and qualification checks

Employment history and reference checks

Occupational Health clearance

Satisfactory Disclosure and Barring Service check

Right to work in the UK

For further information please visit:

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation

We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

Sponsorship is unavailable for this role.

Job responsibilities

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following:

Identity Checks

Professional registration and qualification checks

Employment history and reference checks

Occupational Health clearance

Satisfactory Disclosure and Barring Service check

Right to work in the UK

For further information please visit:

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation

We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

Sponsorship is unavailable for this role.

Person Specification

Essential

Essential

• Educated to GCSE level or equivalent to include English and Maths
• NVQ Level 3 in Business Administration or equivalent qualification and experience

Desirable

• Practical Data Protection Act Knowledge
• Practical Records Management knowledge

Essential

Essential

• Knowledge, experience and understanding of the Data Protection Act 2018, the Access to Health Records Act 1990
• Previous experience of working within an office environment.
• Experience of working with Windows based packages to include Word, excel and Access Database

Desirable

• PAS Basic Modules & other hospital IT systems

Person Specification

Essential

Essential

• Educated to GCSE level or equivalent to include English and Maths
• NVQ Level 3 in Business Administration or equivalent qualification and experience

Desirable

• Practical Data Protection Act Knowledge
• Practical Records Management knowledge

Essential

Essential

• Knowledge, experience and understanding of the Data Protection Act 2018, the Access to Health Records Act 1990
• Previous experience of working within an office environment.
• Experience of working with Windows based packages to include Word, excel and Access Database

Desirable

• PAS Basic Modules & other hospital IT systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Cornwall Hospitals Trust

Address

Royal Cornwall Hospitals Trust

Truro

TR1 3LJ

United Kingdom

Employer's website

https://www.royalcornwall.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Cornwall Hospitals Trust

Address

Royal Cornwall Hospitals Trust

Truro

TR1 3LJ

United Kingdom

Employer's website

https://www.royalcornwall.nhs.uk/ (Opens in a new tab)

Job responsibilities

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following:

Identity Checks

Professional registration and qualification checks

Employment history and reference checks

Occupational Health clearance

Satisfactory Disclosure and Barring Service check

Right to work in the UK

For further information please visit:

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation

We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

Sponsorship is unavailable for this role.

Essential

Essential

• Educated to GCSE level or equivalent to include English and Maths
• NVQ Level 3 in Business Administration or equivalent qualification and experience

Desirable

• Practical Data Protection Act Knowledge
• Practical Records Management knowledge

Essential

Essential

• Knowledge, experience and understanding of the Data Protection Act 2018, the Access to Health Records Act 1990
• Previous experience of working within an office environment.
• Experience of working with Windows based packages to include Word, excel and Access Database

Desirable

• PAS Basic Modules & other hospital IT systems