Senior Administrator - South Tandridge PCN.

To act as the Administrator for General Practice Integrated Mental Health Services (GPimhs) for the Primary Care Network (Group of GP Practices in an area).

Suitable for someone whois able to co-ordinate work effectively and provide support, motivation and guidance to other team members. Suitable for someone who is passionate about providing excellent customer service.

The current Vacancy is a Full-Time (37.5 Hrs, 9am-5pm, Mon-Fri) role, Please note the post-holder will be required to work from the GP Practice/s or Hubs within the PCN and Team base.

Main duties of the job

To hold a leadership role with supporting the GPimhs/MHICS leadership team in representing administrators' views

To be a nominated champion user for the Interim Tactical Solution (ITS)/EMIS/SystmOne clinical record systems

To conduct administrator system audits for the local PCNs and provide data as required.

Provide cover for other colleagues in the admin team as required for short absences due to annual leave or sickness.

Take and transcribe a wide range of meeting minutes in an accurate and timely manner

Receive and process referrals to the relevant clinician and ITS/EMIS/SystmOne

Update case notes on patient record ITS/EMIS/SystmOne as required

Induction for staff such as onboarding new staff in electronic systems (System one, ITS/EMIS) and organizing electronic devise via SABP/ PCN digital portal

Extract data from data warehouses i.e., DART

Type up reports incorporating graphics and tables as required

Type all letters dictated or provided by the team and nearby PCNs

Book appointments on the patient record system for clinics and individual consultations

Answer telephone calls and relay any messages in a timely manner

Creating bespoke documents for the team, such as leaflets etc.

Arrange team events, as required

Monitor data quality of administrative input

About us

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.

We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast.

Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach.

For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

We look forward to receiving your application!

Details

Date posted

15 October 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,857 to £30,570 a year

Incl. 5% Fringe HCAS, pa, pro rata.

Contract

Permanent

Working pattern

Full-time

Reference number

325-8343838-COMM

Job locations

Tandridge Hub

Church Road

Caterham

CR3 5RA

United Kingdom

Job responsibilities

Please check the job description & person specification document for more information on the requirements for this job.

Job responsibilities

Please check the job description & person specification document for more information on the requirements for this job.

Person Specification

Qualifications

Essential

• NVQ Level 4 in Business Admin or equivalent experience (4 years)

Experience

Essential

• 4 years experience of clerical and administrative work requiring a high degree of accuracy and working in accordance with policies/procedures.

Person Specification

Qualifications

Essential

• NVQ Level 4 in Business Admin or equivalent experience (4 years)

Experience

Essential

• 4 years experience of clerical and administrative work requiring a high degree of accuracy and working in accordance with policies/procedures.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Surrey and Borders Partnership NHS Foundation Trust

Address

Tandridge Hub

Church Road

Caterham

CR3 5RA

United Kingdom

Employer's website

https://www.sabp.nhs.uk/working-for-us (Opens in a new tab)

Employer details

Employer name

Surrey and Borders Partnership NHS Foundation Trust

Address

Tandridge Hub

Church Road

Caterham

CR3 5RA

United Kingdom

Employer's website

https://www.sabp.nhs.uk/working-for-us (Opens in a new tab)

Job responsibilities

Please check the job description & person specification document for more information on the requirements for this job.

Qualifications

Essential

• NVQ Level 4 in Business Admin or equivalent experience (4 years)

Experience

Essential

• 4 years experience of clerical and administrative work requiring a high degree of accuracy and working in accordance with policies/procedures.