Service Support Officer - Children WE Care

Sandwell Childrens Trust, Sandwell Children's Trust rated as a Good Provider. At Sandwell Children's Trust we strive for excellence to improve the lives of children. Our ‘Sandwell Deal', brings together our new improved offering that make Sandwell Children's Trust a great place to work; it also sets out our expectations of you as a member of staff. What we can offer you:- - Generous annual leave of up to 29 days, plus 5 additional days for long service recognition.

• Your birthday off paid in addition to annual leave entitlement and 8 Bank Holidays, plus a concessionary day at Christmas.
• We recognise individual loyalty with service awards from 2, 5, 10 and every 5 years onwards.
• Flexible working patterns that suit you and all of our roles have well-defined career progression. Hours - 37 per week 12 months fixed term contract A vacancy has arisen for a Service Support Officer supporting the Children We Care For Service. This is a fixed term contract for 12 months. The role is to support front line practitioners with all aspects of administration and includes call handling, message taking, support with booking and minuting of meetings The successful candidate must be IT literate, have good communication and telephone skills, good organisational skills and the ability to prioritise their own workload. Also be able to work independently and as part of a team. What you need to be successful in this role:
• Will hold NVQ Level 2 in Business Administration or equivalent;
• Be able to demonstrate previous experience of working in a business admin role;
• You need to be IT literate with experience of using Microsoft Office packages;
• Have good communication and telephone skills,
• Have good organisational skills and ability to prioritise your own workload.
• You must also be able to work independently and work well as part of a team.
• A standard DBS check will be required for this role. How to apply:- To be considered for this role, please submit your up-to-date CV together with a supporting statement of no more than 1,000 words demonstrating how your skills, knowledge and experience meet the requirements of the role. Your supporting statement should address the essential criteria outlined in the person specification, providing relevant examples where possible. In order to comply with safer recruitment standards your CV should include a complete employment history, with any gaps clearly explained. Please submit your application to recruitmentchildrenstrust@sandwell.gov.uk Closing date: midnight on Thursday 29 October 2026