Field Service Technician

Become EDDYFIER, are you interested?

Join a world-renowned company that pushes the boundaries of technology to support the essential sectors the world depends on every day. We ensure reliability and security by protecting critical infrastructures and assets globally, thus helping to preserve the planet and save lives.

Our values

• Innovate with a clear purpose
• Prioritize our customers
• Ensure reliability and accountability
• Stay united to be stronger

Joining our team means:

• Collaborating with experts dedicated to innovation and excellence in a dynamic environment.
• Becoming part of an organization that values commitment, initiative, and collaboration to help achieve common goals.
• Joining a rapidly expanding company offering long-term development and success opportunities.
• Contributing to meaningful projects that create a lasting impact.

Provide mechanical support to internal and external customers. Perform field service support, up to and including being an on-site lead. Work with Engineering, Product Managers, and it performs the maintenance, repair, and calibration of products required by customers.

As Field Service Technician, you will have to

• Perform Field Service activities including but not limited to, maintenance, repair and calibration in nuclear power plants
• Participate in inspection activities to provide technical advice and consultation, acquire real time firsthand product performance information; and provide summary reports to other internal stakeholders as required (e.g. Product Management, Engineering, Marketing, etc.)
• Perform necessary pre-inspection preparation activities to ensure success in field
• Perform necessary post-inspection to check the parts for the next outage.
• Other duties as required in support of the department and the company
• Support the day-to-day operations of our Technical Support group
• Lead efforts for internal and external SG inspection hardware technical support inquiries
• Participate in customer inquiries for maintenance support.
• Utilize tracking system to document through to resolution all support requests
• Support product test and verification & validation activities as required
• Supporting the Sales effort, by conducting product demonstrations, both independently and as part of a team
• Provide product training to external customers and others in the organization

What makes you an asset to our team

• Degree in Electronics, Technology or equivalent experience preferred
• Availability to travel in Korea and/or other countries (if necessary)
• High Interest in non-destructive inspection equipment and software
• Willingness to provide support by having a solution oriented and customer centric approach
• Communicator both verbally and written in Korean and English

We are a fast-growing international high-tech company offering non-destructive testing solutions for inspecting critical components. Every day, we develop, produce, and market sensors, probes, robotic solutions, etc., as well as the necessary operating software. Our instruments are used in a variety of industries, including oil and gas, aerospace, and nuclear industries.

Would you like to learn more about our company and our parent company, Previan? Check out this video from our president, Martin Thériault: https://www.youtube.com/watch?v=DAI9pgmJk8I