Loaner Associate
at Corin GroupCorin is recruiting a Loaner Associate to join the team in Raynham. This role will work directly with customer service, the distribution center, and loaner program staff to handle receiving, order fulfilment, and inventory tasks to meet customer needs.
The key responsibilities of the Loaner Associate are to:
- Maintain receiving, warehousing, and loaner operations by following quality policies and personnel procedures while complying with all applicable regulations, practices, and documented procedures related to our shipping, receiving, distribution center, and loaner program
- Participate in continuous improvement projects
- Work as a team player to accomplish all goals and objectives
- Update and process all cases and incoming receiving quickly and efficiently using a web-based management tool (WebOps)
- Wash, autoclave and process returning instrument sets and individual instruments
- Perform inspection on all implant and instrument cases before shipping
- Review Loaner and Field Return instrument sets for cleanliness, damage, functionality, and completeness
- Ensure that all Loaner sets are up-to-date and accurate to current documentation
- Replenish broken and missing instruments to Loaner sets
- Perform regular maintenance/testing for Washer/Autoclave
- Create shipping labels using our Ship Manager software
- Box, secure, and ship all packages through the designated shipping service
- Participate in regular cycle counts to maintain inventory
- Work closely with customer service to ensure timely delivery of product
- Process all Reverse Logistics inventory
- Reconcile inventory discrepancies and customer complaints
- Pull and process all expired, RGAs, NCMR's, and recalls as directed
- Ensure all applicable training is complete
- Maintain a safe work environment
- Work at a high level of quality
- Support all distribution activities as required
- Perform other related duties as assigned
The ideal Loaner Associate will have/be:
- A High School Diploma, GED, or equivalent
- 1-2 years' experience in warehousing or related field
- Good attention to detail
- The ability to follow specific and detailed instructions including SOPs and work instructions
- The ability to handle and work under time-sensitive conditions
- Proven effective verbal, written and presentation communication skills
- Practical computer skills using email, word processing, and spreadsheets
- Comfortable lifting objects weighing up to 50 lbs. consistently
- The ability and willingness to stand on your feet for the majority of the day
- Required to be involved in occasional overtime - this will be scheduled per business needs
- Experience in a regulated environment (ISO, FDA GMP) is preferred
- Experience in using an ERP system is preferred
The base pay range for this position is $19-23/hour. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set.
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