About the job

⭐ Your next adventure awaits here ⭐

The Sales Operations Manager leads the optimization, governance, and evolution of sales processes, systems, and enablement initiatives to support business growth and sales productivity. This role serves as a strategic

partner to Sales Leadership, driving

operational excellence, process scalability, technology adoption, and organizational

effectiveness

across the global sales organization.

Key Responsibilities

➡️ Team Leadership & People Management

  • Lead, coach, and develop the Sales Operations team.
  • Allocate resources across projects and operational activities.

➡️ Sales Process Optimization

  • Oversee and continuously improve end-to-end sales processes.
  • Drive process standardization, simplification, and scalability.
  • Support the introduction of new products, pricing models, and commercial initiatives.
  • Lead change management efforts to ensure successful adoption of new processes and ways of working.

➡️ Systems & Operational

Governance

  • Provide strategic oversight of CRM (Salesforce), CPQ (DealHub), and the broader sales technology ecosystem.
  • Define and prioritize the Sales Operations roadmap, including enhancements, integrations, and automation initiatives
  • Ensure effective governance, process compliance, data integrity, and system adoption.

➡️ Sales Enablement & Tools

  • Oversee sales onboarding, process documentation, and knowledge management programs.
  • Ensure sales teams are equipped with the tools, training, and resources required for success.
  • Own the sales technology portfolio, including budget planning, vendor management, contract negotiations, renewals

to maximize business value.

➡️ Strategic Initiatives & Business Partnership

  • Lead cross-functional initiatives that improve sales effectiveness, operational efficiency, and scalability.
  • Serve as a strategic business partner to Sales Leadership and key internal stakeholders including

The perfect match...

  • Proven experience in Sales Operations, Revenue Operations, Commercial Operations, or a related field, including people management responsibilities.
  • Strong expertise in CRM, CPQ, and sales technology ecosystems.
  • Experience leading process optimization, systems transformation, and change management initiatives.
  • Strategic mindset with strong business acumen and problem-solving capabilities.
  • Excellent communication, stakeholder management, and influencing skills.
  • Results-oriented, adaptable, and able to thrive in complex, fast-paced environments.
  • Fluency in English.

Join Questel, a growing international group, and live a great human adventure! 🤝

What we offer :

  • Best of both worlds: dive into agility and growth in a dynamic setting, supported by structured onboarding and continuous learning for your success!
  • Thrive in a flat hierarchy that champions courtesy, honesty, and courage.
  • International teams: offices in the USA, EMEA and APAC
  • Nice office in Sophia-Antipolis with facilities: pool, tennis court, EV charging stations, ...

📍 Job location : Sophia-Antipolis (hybrid)

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