Dual Site - Dental Practice Manager

Join the Future of Private Dentistry at ZentalZental is a boutique, fully private dental group with an Outstanding CQC rating and an exceptional 87% score in the latest Great Place to Work survey. All candidates should make sure to read the following job description and information carefully before applying. Our practices are designed as calm, contemporary sanctuaries, beautiful, spa‑like environments that allow you to focus on what matters most: delivering exceptional patient care.Our teams are hand‑selected for their warmth, skill, and genuine compassion. At Zental, you will feel supported, inspired, and proud of the work you do. This is a rare opportunity to join a state‑of‑the‑art private dental environment and work alongside some of the UK's most experienced clinicians.Guided by CALM: Community, Authenticity, Leadership, Mindfulness, Zental offers a premium culture where kindness, excellence, and integrity shape every patient experience.What Your Day Will Look LikeYou will:Thrive in a role built to support a calm, high-performing practice, balancing patient experience, team well-being and commercial outcomes.Lead day-to-day practice performance across people, patients & performanceLead and develop the multidisciplinary team, setting clear expectations and ownershipTrack and manage core KPIs, including utilisation, conversion, revenue and patient experiencePartner with Treatment Coordinators and clinicians to optimise the patient journeyOversee diary management to balance productivity with a calm, high-quality experienceMaintain regulatory compliance and ongoing CQC readinessManage costs, stock and budgets in line with business targetsOwn operational processes, spotting risks early and driving improvementsResolve patient feedback and complaints with care, professionalism and paceSupport local growth through marketing activity and community engagementHow You Can Thrive at ZentalWe are looking for more than operational capability.