Shift Manager

Shift Manager – Logistics & Operations London, Birmingham, Nottingham 5 days onsite Rotational day & night shifts Lead High-Volume Operations. Shape a Growing Logistics Network. We have partnered with fast-growing logistics technology business, backed by a $35M Series A, combining logistics operations, technology, data and AI to build a more efficient delivery network. They are looking for experienced Shift Managers, Operations Managers, Warehouse Managers and Logistics Managers to join their growing operations teams across London, Birmingham and Nottingham. This is a hands-on leadership role where you'll take ownership of shift performance, lead operational teams and use data and KPIs to identify problems and improve productivity. You'll be working in a fast-paced, high-volume sortation environment where decisions need to be made quickly and where your leadership can have a direct impact on the operation. Why Join? This isn't simply a role where you'll be maintaining an established operation. You'll have the opportunity to help build, improve and scale the operation as the business grows, working in an environment that combines traditional logistics expertise with data technology, data and AI or robotics. You'll have exposure to wider teams across operations, engineering, product and data, with opportunities to progress as the business continues to expand. What You'll Do

• Take ownership of the day-to-day performance of your shift, KPI's ensuring productivity, quality and service targets are achieved.
• Lead, motivate and develop operational teams, creating a strong culture of accountability and performance.
• Manage workforce allocation, ensuring the right people and resources are in the right areas at the right time.
• Monitor KPIs, productivity, quality, service levels and operational data to identify issues and opportunities.
• Investigate underperformance and put clear improvement plans in place.
• Coach, develop and manage underperforming employees where required.
• Identify operational inefficiencies and implement practical improvements to increase productivity and service.
• Work closely with site leadership and wider stakeholders to resolve operational challenges.
• Support recruitment, onboarding and training of new team members.
• Maintain high standards of Health & Safety, compliance and operational discipline. What We're Looking For
• Previous experience as a Shift Manager, Operations Manager, Warehouse Manager or Logistics Manager.
• Strong experience leading and developing operational teams.
• Experience within high-volume parcel, courier, warehouse, distribution or sortation environments.
• Experience managing KPIs, productivity, service levels and operational performance.
• Proven ability to identify performance issues and deliver measurable improvements.
• Comfortable managing underperformers and having difficult performance conversations.
• Strong workforce planning and people allocation experience.
• Data-driven and comfortable using operational data to make decisions.
• Hands-on leadership style with the ability to get involved when required.
• Strong problem-solving skills and the ability to work effectively under pressure.
• Flexibility to work rotational day and night shifts. Backgrounds That Could Be Relevant We'd be particularly interested in people who have worked within Amazon, DHL, DPD, UPS, Evri, FedEx, Royal Mail, Yodel, GXO, Wincanton, Ocado or similar high-volume logistics and distribution environments. Experience managing large operational teams, high parcel volumes, peak periods and fast-paced shift environments would be particularly relevant. What's in It for You?
• Join a rapidly growing logistics technology business backed by $35M Series A funding.
• Play a key role in building and scaling a growing operation.
• Work in a technology and data-driven environment rather than a traditional logistics operation.
• Exposure to technology, data, AI, engineering and product teams.
• Genuine opportunity to influence processes and operational performance.
• Career progression as the business continues to grow.
• Meaningful Equity and additional employee benefits If you're an experienced Shift, Warehouse, Operations or Logistics Manager who enjoys leading people, working with data and improving high-volume operations, I'd be keen to speak with you.