Audiovisual Engineer

Audio Visual Engineer – London Location: London – Onsite Salary: £55,000 per annum Type: Permanent We are looking for an experienced Audio Visual Engineer to join a busy technical services team, providing onsite support, troubleshooting and maintenance across a range of AV technologies. You'll work directly with clients and technical teams to resolve issues, carry out preventative maintenance and ensure AV systems remain operational and reliable. Key Responsibilities

• Troubleshoot and resolve AV and technical issues both remotely and onsite.
• Support conference room and collaboration technologies.
• Carry out health checks, preventative maintenance and equipment diagnostics.
• Manage support tickets and ensure issues are resolved within agreed timescales.
• Install, configure and maintain AV equipment.
• Carry out firmware updates and basic diagnostics.
• Maintain accurate equipment records and technical documentation.
• Liaise with clients, facilities teams, IT teams and manufacturers.
• Raise and manage equipment warranty/RMA cases where required.
• Complete onsite reports and document completed work.
• Follow onsite health, safety and client procedures. Key Skills & Experience
• Experience working with AV and conference room technologies such as Crestron, Extron, AMX, Biamp or BSS Soundweb.
• Knowledge of audio and video processing technologies.
• Strong understanding of IT networking fundamentals, including IP addressing, VLANs and network troubleshooting.
• Experience with firmware updates and diagnostics for networked AV equipment.
• Ability to read technical schematics.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service skills.
• Ability to work independently and confidently onsite.
• Professional approach when dealing with clients and technical teams.
• Willingness to travel when required. Additional: Candidates may be required to undergo security clearance depending on the client environment. If you're an experienced Audio Visual Engineer looking for a permanent onsite role in London, please get in touch or send over your CV.