Premises Manager

Our client is currently seeking an experienced Premises Manager to oversee facilities operations across a portfolio of schools in Bristol.

This is an excellent opportunity for a facilities professional who enjoys leading teams, maintaining high service standards, and ensuring safe, efficient environments for building users.

The Role

As Premises Manager, you will be responsible for ensuring all building services are delivered in line with contractual requirements, compliance standards, and operational objectives. Working across multiple school sites, you will focus on maintaining excellent service delivery, achieving high levels of customer satisfaction, and managing day-to-day facilities operations.

You will lead a team of Premises Assistants and oversee key services including security, porterage, cleaning coordination, site supervision, and general facilities support. The role will also involve monitoring planned and reactive maintenance activities, ensuring KPI and SLA performance targets are met, and maintaining sites and equipment to a high standard.

This position operates on a shift rota, with working hours between 6:00am and 7:00pm, alongside participation in an on-call rota.

Please note: A full UK driving licence and Enhanced DBS clearance are essential for this role.

Key Responsibilities

• Lead, motivate, and manage a team of Premises Assistants across the school portfolio.
• Ensure high-quality delivery of site support and facilities services.
• Work closely with engineering teams to coordinate planned preventative maintenance (PPM) and reactive maintenance works.
• Monitor contractor and maintenance performance to ensure all activities are completed within agreed service levels and timescales.
• Ensure compliance with all relevant Health & Safety legislation, regulations, and safe systems of work.
• Manage site resources effectively, ensuring appropriate labour, materials, and operational cover are always available.
• Participate in the out-of-hours on-call rota.
• Conduct performance reviews, support staff development, and maintain high operational standards across all sites.
• Monitor site conditions, cleanliness, defects, and authority damage, ensuring issues are promptly addressed and reported.

About You

To be successful in this role, you will have:

• Previous experience within Facilities Management,
• knowledge of Health & Safety legislation, COSHH, and safe working practices.
• IOSH Managing Safely qualification (or equivalent) is advantageous.
• Experience coordinating building maintenance and facilities services.
• Excellent communication and stakeholder management skills.
• Strong organisational abilities with the capacity to manage multiple priorities effectively.
• A proactive, customer-focused approach to service delivery.
• Experience using CAFM systems, particularly Concept CAFM, would be beneficial.