Chat Support Agent - - Entry Level
Apply4U
Recruitment Agency
About the job
About the Company One of our clients is hiring a Chat Support Agent based in London for a remote, entry-level position. This role is perfect for someone with strong communication skills and a passion for assisting customers online. About the Role This role is perfect for someone with strong communication skills and a passion for assisting customers online. Responsibilities
- Respond to customer queries via live chat and email
- Provide accurate information about products and services
- Escalate complex issues to senior support staff when needed
- Maintain detailed records of customer interactions in the CRM system Qualifications
- Prior customer service experience is a plus but not essential Required Skills
- Excellent written English and fast typing speed
- Friendly and professional communication style
- Ability to multitask and work remotely with focus and discipline Preferred Skills
- Prior customer service experience is a plus but not essential Pay range and compensation package Salary: £11 – £13 per hour Equal Opportunity Statement If you enjoy helping others and want to build a career in customer support, apply today to join our client's team as a Chat Support Agent!
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