Cardiac Physiology Support Coordinator

The Pacing service at NNUH is the busiest brady implanting centre in the UK. We follow up all devices from ICDs / CRTs / PPMs and ILRs. The team is small consisting of 10 x Band 7 physiologists and 2 x Band 8a leads. We have 2 x secretaries who are involved with typing letters, meeting minutes, new referrals and follow up.

Remote monitoring is now the Gold Standard of patient care as outlined by the BHRS / EHRA and HRS. The department is looking to move forward in improving remote follow up and care and this role is integral in allowing that to happen.

Main duties of the job

As a cardiac physiologist support co-ordinator you will be expected to assist the current team of physiologists in streamlining the remote service. You will be involved in all discussions on moving the remote service forward and preventing patient harm. Knowledge of all 5 x remote systems will be required with adequate training provided on all systems.You will be responsible for alerting patients that their monitor is disconnected or they have failed to attend a remote appointment, alerting the physiology team to downloads that need urgent attention, assisting in organizing the correct monitor for appropriate patients and directing any troubleshooting issues to the appropriate helplines.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Details

Date posted

12 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

Per annum, pro rata

Contract

Permanent

Working pattern

Full-time,

Part-time,

Flexible working,

Home or remote working

Reference number

234-26-G0490

Job locations

Norfolk and Norwich University Hospital

Norwich

NR4 7UY

United Kingdom

Job responsibilities

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Job responsibilities

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Person Specification

Qualifications

Essential

• NVQ Level 3 or equivalent experience

Skills

Essential

• Good command of the English language, both written and spoken
• Able to communicate effectively with people and other staff to ensure that care, treatment and support are not compromised

Experience

Essential

• Experience of working with people

Person Specification

Qualifications

Essential

• NVQ Level 3 or equivalent experience

Skills

Essential

• Good command of the English language, both written and spoken
• Able to communicate effectively with people and other staff to ensure that care, treatment and support are not compromised

Experience

Essential

• Experience of working with people

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Norfolk and Norwich University Hospital

Norwich

NR4 7UY

United Kingdom

Employer's website

https://www.nnuh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Norfolk and Norwich University Hospital

Norwich

NR4 7UY

United Kingdom

Employer's website

https://www.nnuh.nhs.uk/ (Opens in a new tab)

Job responsibilities

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Qualifications

Essential

• NVQ Level 3 or equivalent experience

Skills

Essential

• Good command of the English language, both written and spoken
• Able to communicate effectively with people and other staff to ensure that care, treatment and support are not compromised

Experience

Essential

• Experience of working with people