Voluntary Services Administrator

Do you enjoy administration, organising and helping people?

Are you passionate about creating a great experience for volunteers who give their time to support NHS patients, staff and services?

We're looking for a Voluntary Services Administrator to join our friendly team at Oxford University Hospitals and play a key role in recruiting, onboarding and supporting our incredible volunteers.

Every volunteer journey starts somewhere, and you could be the person who helps make that experience welcoming, positive and seamless from day one. From coordinating recruitment and onboarding checks to supporting volunteer events and helping improve our processes, no two days will be the same

Main duties of the job

You'll be at the heart of our volunteer programme, helping to:

• Support volunteers through the recruitment and onboarding journey
• Coordinate NHS employment checks, DBS checks, references and other onboarding activities
• Provide advice and support to applicants, recruiting managers and stakeholders
• Support volunteer inductions and engagement activities
• Help deliver Volunteer Week celebrations, recruitment events and recognition activities
• Maintain accurate records and ensure compliance with Trust policies and standards
• Support continuous improvement initiatives to enhance the volunteer experience
• Build strong relationships with teams across the Trust and charitable organisations.

About us

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please view OUH At a Glance by OUHospitals - Issuu

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Details

Date posted

12 October 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year

Per annum, pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

321-CORP-8321652-B4

Job locations

John Radcliffe

Headley Way

Oxford

OX3 9DU

United Kingdom

Job responsibilities

For a Detailed job description and main responsibilities please refer to the Job Description document attached.

Job responsibilities

For a Detailed job description and main responsibilities please refer to the Job Description document attached.

Person Specification

Application Form

Essential

• Educated to GCSE level or equivalent
• Previous experience in an administration role
• Previous experience in a customer service role
• Previous experience using databases
• Previous experience using computers / computer literate with MS Products

Desirable

• Certificate in personnel practice
• Previous NHS experience
• Previous HR / Recruitment experience

Person Specification

Application Form

Essential

• Educated to GCSE level or equivalent
• Previous experience in an administration role
• Previous experience in a customer service role
• Previous experience using databases
• Previous experience using computers / computer literate with MS Products

Desirable

• Certificate in personnel practice
• Previous NHS experience
• Previous HR / Recruitment experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

John Radcliffe

Headley Way

Oxford

OX3 9DU

United Kingdom

Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

John Radcliffe

Headley Way

Oxford

OX3 9DU

United Kingdom

Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)

Job responsibilities

For a Detailed job description and main responsibilities please refer to the Job Description document attached.

Application Form

Essential

• Educated to GCSE level or equivalent
• Previous experience in an administration role
• Previous experience in a customer service role
• Previous experience using databases
• Previous experience using computers / computer literate with MS Products

Desirable

• Certificate in personnel practice
• Previous NHS experience
• Previous HR / Recruitment experience