Receptionist Assistant

An exciting opportunity has arisen to join

our friendly team at The Rotherham NHS Foundation Trust (TRFT).

We are looking for an enthusiastic and motivated individual

with excellent interpersonal skills to work as a Receptionist/Clerical

Assistant for the Acute Medical and Short Stay Medical Units both located on B

level on our main site.

You will be an integral member of the team, working on our busy reception areas

welcoming and registering patients upon arrival to our wards and complete other

administrative tasks, relevant to the position. You will be working closely

with our nurses in charge assisting in creating a patient focussed environment

maintaining dignity and confidentiality at all times.

You should have experience working in a clerical role, have a professional

attitude, and be able to work flexibly in a busy and often a demanding role.

Our AMU reception is manned 24/7 so you will be able to work a variety of

different shift patterns on rotation, including weekends, public and bank

holidays.

You will ideally have experience of working in a hospital reception environment

and be familiar with administrative processes and practices.

For more information, contact Janice Beesley - Admin Team Leader on 01709

427606 or janice.beesley@nhs.net.

Main duties of the job

Duties include but not exclusive to are:

Welcoming and registering patients upon arrival to the ward.

Updating personal details and contact details.

Update patient movement on EPR systems in an accurate and timely manner. Deal

with both face to face, email and telephone enquiries.

Communicate with co-ordinators and site professionals to ensure patient flow is

kept moving throughout the hospital.

Support our clinical team with administrative tasks.

Report faulty medical equipment and IT issues.

General office duties including scanning, photocopying and filing.

About us

The Rotherham

NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our

local population of around 270,000 people. Our vision is to always act the

right way and be proud to provide exceptional healthcare to the communities of

Rotherham

As a Trust we

are on a journey to excellence and our people and culture are at the heart of

everything we do for patients. In the latest NHS Staff Survey ,show progress in areas that matter most to staff. We have seen good results in how colleagues feel about health and wellbeing, alongside increased confidence that employees are recognised and supported

But don't just

take our word for it each year hundreds of colleagues receive nominations for

our Excellence and Proud awards, showcasing our brilliant people and

recognising their achievements. Our people make a difference to the lives of

patients every day and we are proud of the improvements we are making

All of our colleagues are key to our journey, and we are continuing to improve

our services by upholding the Trusts values of Ambitious, Caring and Together.

If you are passionate about making a difference, then please apply to join us

on our journey to excellence

Certificates of Sponsorship

Please note that the Trust

does not currently offer Skilled Worker visa sponsorship for this role.

Applications are welcomed from candidates who can demonstrate an alternative

right to work in the UK.

Details

Date posted

12 October 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year

per annum

Contract

Permanent

Working pattern

Full-time,

Flexible working

Reference number

C9165-26-09-092

Job locations

The Rotherham NHS Foundation Trust

Acute Medical Unit & Short Stay Unit, level B

Moorgate Road

Rotherham

S60 2UD

United Kingdom

Job responsibilities

Please see attached the job

description and person specification for the full details about the role and

the responsibilities

Job responsibilities

Please see attached the job

description and person specification for the full details about the role and

the responsibilities

Person Specification

Qualifications

Essential

• Educated to GCSE level or equivalent.
• Maths and English at grade C/4-7 or above (or equivalent) or equivalent/demonstrable experience.

Have you been referred to apply under the Widening Participation Agenda?

Essential

• If so, please provide the name of the organisation that referred you to enable us to validate and track your application.

Experience

Essential

• Previous experience of working in a customer service environment/with members of the public.

Desirable

• Previous experience of working within the NHS or other healthcare setting
• Training/experience using Meditech (EPR system)

Knowledge

Essential

• Working knowledge of Microsoft packages i.e. Outlook, Word, Excel.

Person Specification

Qualifications

Essential

• Educated to GCSE level or equivalent.
• Maths and English at grade C/4-7 or above (or equivalent) or equivalent/demonstrable experience.

Have you been referred to apply under the Widening Participation Agenda?

Essential

• If so, please provide the name of the organisation that referred you to enable us to validate and track your application.

Experience

Essential

• Previous experience of working in a customer service environment/with members of the public.

Desirable

• Previous experience of working within the NHS or other healthcare setting
• Training/experience using Meditech (EPR system)

Knowledge

Essential

• Working knowledge of Microsoft packages i.e. Outlook, Word, Excel.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham NHS Foundation Trust

Acute Medical Unit & Short Stay Unit, level B

Moorgate Road

Rotherham

S60 2UD

United Kingdom

Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham NHS Foundation Trust

Acute Medical Unit & Short Stay Unit, level B

Moorgate Road

Rotherham

S60 2UD

United Kingdom

Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)

Job responsibilities

Please see attached the job

description and person specification for the full details about the role and

the responsibilities

Qualifications

Essential

• Educated to GCSE level or equivalent.
• Maths and English at grade C/4-7 or above (or equivalent) or equivalent/demonstrable experience.

Have you been referred to apply under the Widening Participation Agenda?

Essential

• If so, please provide the name of the organisation that referred you to enable us to validate and track your application.

Experience

Essential

• Previous experience of working in a customer service environment/with members of the public.

Desirable

• Previous experience of working within the NHS or other healthcare setting
• Training/experience using Meditech (EPR system)

Knowledge

Essential

• Working knowledge of Microsoft packages i.e. Outlook, Word, Excel.