Systems Developer

About The Company Brightwell is a leading organization dedicated to delivering innovative pension administration solutions and financial services. With a strong commitment to excellence, Brightwell leverages cutting-edge technology and industry expertise to support clients in managing complex pension schemes efficiently and effectively. Our company prides itself on fostering an inclusive and collaborative work environment that encourages professional growth, innovation, and a shared commitment to customer satisfaction. As a forward-thinking organization, Brightwell continually invests in its people and systems to stay ahead in a dynamic industry landscape, ensuring long-term success for both our clients and employees. About The Role We are seeking a highly skilled Senior Systems Developer to join our Member Services team at Brightwell. In this pivotal role, you will be responsible for the configuration, support, and ongoing development of our IntelliPen Pensions Administration platform. Reporting directly to the Senior System Development Manager, you will play a vital role in enhancing system functionalities, driving innovation, and ensuring the platform continues to meet the evolving needs of our business and its members. This position offers an excellent opportunity for a technically proficient professional to contribute to a high-performing team, influence system improvements, and deliver impactful solutions within a complex pension administration environment. Qualifications The ideal candidate will possess a robust background in supporting and developing defined benefit pensions administration systems, with proven experience in implementing technology enhancements that improve operational efficiency and member outcomes. Strong technical skills, particularly in SQL and system configuration, are essential. Candidates should demonstrate excellent analytical and problem-solving abilities, along with the capability to manage multiple projects effectively. A disciplined approach to system development, including requirements gathering, testing, and deployment, is crucial. Additionally, experience working with IntelliPen or similar pension platforms, along with a good understanding of workflows, calculations, reporting, and integrations, will be highly valued. Effective communication and leadership skills are necessary to collaborate with stakeholders, coach colleagues, and drive successful change initiatives. Responsibilities

• Design, develop, and enhance IntelliPen platform functionalities, including workflows, reporting, document generation, member portals, calculations, and system integrations.
• Provide expert technical support to development teams and operational staff, resolving day-to-day incidents and complex system issues promptly and efficiently.
• Collaborate with internal change management and project teams, as well as third-party partners, to deliver system improvements and optimize the member experience.
• Work closely with the QA Lead to define testing strategies, ensuring the delivery of high-quality, reliable system releases.
• Assist in planning development roadmaps, managing sprint activities, and supporting a continuous delivery approach in partnership with the Senior Service & Support Administrator and Senior Systems Development Manager.
• Analyze development reports to evaluate the impact and value of system enhancements, ensuring alignment with business objectives.
• Maintain compliance with AAF standards and governance requirements, safeguarding system integrity and security.
• Take ownership of solution design and implementation, providing technical leadership and coaching to colleagues to foster development capabilities across the organization. Benefits At Brightwell, we value our employees and offer a comprehensive benefits package designed to support your well-being and professional growth. Our offerings include a competitive salary, hybrid work arrangements, and opportunities for career development. Employees are also entitled to an annual performance bonus, generous holiday entitlement starting at 25 days (rising to 30 with service) plus bank holidays, and a pension scheme with employer contributions ranging from 15-17%. Additional benefits include eight times salary life insurance, family-friendly policies such as extended maternity, adoption, and paternity leave, and access to free health assessments. We also provide a health cash plan, professional study support, and access to our Employee Assistance Programme and Wellhub wellness platform, all aimed at promoting a healthy work-life balance and continuous learning. Equal Opportunity