Applications Developer

About The Company BIMM University is a renowned institution dedicated to fostering creativity and nurturing talent within the creative arts sector. With campuses strategically located across the UK, Ireland, and Germany, BIMM University offers a diverse array of courses in modern music, performing arts, filmmaking, and creative technology. Our mission is to provide students with the knowledge, skills, and practical experience necessary to succeed in their chosen fields. We pride ourselves on maintaining high standards of academic excellence, industry relevance, and innovative teaching methods. As a vibrant community, BIMM University is committed to empowering individuals to reach their full potential through a supportive and inspiring environment. About The Role As an Enterprise Applications Developer - CRM at BIMM University, you will be instrumental in the development, enhancement, and ongoing support of our Customer Relationship Management platform and related applications. Working within the Digital, AI & Platform Services team, you will collaborate with various departments across the university to deliver reliable, user-centric solutions that facilitate student recruitment, admissions, engagement, and broader operational functions. Your role will involve translating complex business requirements into effective technological solutions, thereby streamlining processes, enriching user experiences, and improving overall outcomes for students and staff alike. This position offers an exciting opportunity to contribute to the digital transformation initiatives of a forward-thinking educational institution. Qualifications The ideal candidate will possess experience in developing, configuring, or supporting CRM and enterprise applications, with a preference for familiarity with Salesforce or similar platforms. Strong problem-solving abilities and the capacity to convert business needs into practical technical solutions are essential. Candidates should have hands-on experience with platform configuration, automation tools, integrations, and data management. A solid understanding of software development lifecycle practices, including testing and release management, is required. Knowledge of APIs, data flows between applications, and integration techniques will be highly advantageous. Excellent analytical skills, effective communication abilities for both technical and non-technical audiences, and a collaborative mindset are key qualities for success in this role. Responsibilities The primary responsibilities include developing, configuring, and enhancing CRM functionalities to support critical university processes such as student recruitment, admissions, and engagement. You will work closely with colleagues across departments to understand their requirements and design user-focused solutions. Creating and maintaining automations, workflows, integrations, and custom functionalities will be a core part of your role, aimed at improving efficiency and user experience. Supporting the development and maintenance of integrations between the CRM and other enterprise systems is vital to ensure seamless data flow and operational consistency. You will investigate, troubleshoot, and resolve application issues to maintain system reliability and effectiveness. Contributing to platform upgrades, introducing new features, and ensuring solutions adhere to security and scalability standards are also key responsibilities. Additionally, maintaining comprehensive documentation, testing processes, and change controls will support high-quality delivery. Identifying opportunities for process improvements through automation, innovation, and technology use will be encouraged, along with working collaboratively with internal teams, suppliers, and technology partners to achieve successful project outcomes. Benefits Joining BIMM University offers numerous benefits, including 25 days of annual holiday (FTE), access to a SMART pension scheme, and a comprehensive benefits package designed to support your well-being and professional growth. As part of our commitment to creating an inclusive and diverse community, we promote a culture of continuous improvement and collaboration. You will have opportunities for development within a vibrant educational environment dedicated to creativity and innovation. Our values-driven approach—believing in everyone, challenging the norm, growing together, doing the right thing, and owning it—guides our organizational culture and employee experience. We also prioritize employee health and safety, requiring successful applicants to complete a basic DBS disclosure, with additional checks if mandated by law or policy. Equal Opportunity